Review of Special Event By-laws

Our first impressions

This survey’s findings helped staff gain a stronger understanding of the impact of special events on our local economy. Of the survey’s respondents, 81.5 per cent reported organizing outdoor special events in association with their business, with 81.8 per cent reporting organizing these kinds of events at least once per year. A total of 77.8 per cent of respondents to this survey indicated that special events in Ottawa result in a positive impact on business. Similarly, of the businesses who sponsor special events, 55.6 per cent reported an increase in business and foot traffic as a result. This finding was further supported when respondents were asked if festivals and community events resulted in increased or decreased reservations/bookings, orders, sales, and foot traffic; zero respondents reported a decrease in any of these areas, while increases in reservations and foot traffic were the most highly reported. When asked to offer further comments on this matter, business owners highlighted the benefit of special events and tourism on the City’s economy, noting how event popularity and attendance benefits not only their own businesses but other surrounding businesses as well. These data represent a consistent theme throughout the survey’s responses, which is that special events bring positive impacts on the business community in Ottawa.

Responses indicated a significant level of satisfaction among event organizers who obtain Special Events permits through the City of Ottawa’s Events Central branch, with 70 per cent of respondents advising they were either very satisfied or somewhat satisfied with their interactions. When asked to share additional comments about the City’s permitting process and/or Events Central, respondents noted while the team is responsive and helpful, the process is long and, at times, challenging, which can result in decreased motivation or willingness to organize special events. Responses to this question highlighted a desire for a more streamlined, simpler process to permit special events to combat these challenges. The City’s Special Events Advisory Team (SEAT) was praised for its efficacy, but one response took issue with required payment for certain City services and the inability to negotiate with SEAT.

When asked about issues with special events that negatively impact the business community, 14.8 per cent of respondents highlighted challenges with on-street parking due to special events. When asked to elaborate, business owners highlighted decreased attendance and increased frustration due to parking issues as well as issues arising between themselves and their neighbours due to illegal parking. Insufficient parking areas, including inadequate accessible parking spaces, was also raised as a location-specific issue by survey respondents. One respondent highlighted the benefit of public transportation in certain areas of the city, while a different respondent noted the difficulties in attendees utilizing public transit to get to and from their event.

In responses to open-ended questions about special events and business in Ottawa, respondents also described issues with the Noise By-law (2017-255) and the enforcement thereof amid outdoor events. Certain respondents also expressed dissatisfaction with the City’s handling of excessive noise borne out of demonstrations.

Respondents to this survey also relayed a desire for the City to continue facilitating sidewalk sales in the business community. While only 7.4 per cent of respondents reported hosting sidewalk sales, there were no concerns raised about sidewalk sales when asked, as well as no suggestions offered to improve their regulation in the City. Ninety-six per cent of respondents advocated for businesses who are not represented by Business Improvement Areas (BIAs) to be eligible to apply for a sidewalk sale permit. When asked, the four per cent of respondents who opposed this option cited potential issues for small businesses if public areas are used for sales for other businesses.

In summary, respondents believe that special events and tourism positively benefit the local business community in Ottawa. Those who host or sponsor special events see benefits to their business and report considerable satisfaction with the existing permitting process through the City of Ottawa. Responses highlighted the permitting process length, parking issues, and noise issues as areas for City staff to improve upon and consider further.

Unfortunately, the small number of residents that elected to participate in this survey in tandem with generally low survey uptake suggests that the views expressed by participants may not reflect Ottawa’s broader business community. While this survey shows there are existing procedures around special events that are working well, it showcases areas in need of improvement to further benefit our local economy through the facilitation of special events.

Background

This survey ran on Engage Ottawa from October 15th, 2024 to November 13th, 2024. Fifty-five residents responded to this survey, 27 of whom were representing a business or business association operating in Ottawa. The total number of responses for each question is reported beside the question. For convenience, individual responses are reported as both a total and a percentage.

Responses to open-ended questions have been reported above in summary format. Individual responses have been cataloged and made anonymous for sharing with the project team and other City departments where appropriate.

Survey Six Results

In October, we asked residents to share their thoughts on how special events impact the local business community. We sought to learn about the experience of business owners who host or participate in special events, including sidewalk sales. Staff were also looking to assess the economic impacts of tourism, festivals, and event sponsorships on businesses in Ottawa.

Q1: Do you represent a business or business association operating in Ottawa? (55 responses)

• Yes: 27 respondents or 49.1 per cent
• No: 28 respondents or 50.9 per cent

Q2: Do you organize outdoor special events (other than sidewalk sales) in association with your business? (27 responses)

• Yes: 22 respondent or 81.5 per cent
• No: 4 respondents or 14.8 per cent
• Uncertain: 1 respondent or 3.7 per cent

Q3: How often do you organize outdoor special events? (22 responses)

• Weekly: 2 respondents or 9.1 per cent
• Monthly: 1 respondent or 4.5 per cent
• Yearly: 15 respondents or 68.2 per cent
• Infrequently (less than once a year): 1 respondent or 4.5 per cent
• Other: 3 respondents or 13.6 per cent

Q4: Typically, how many people participate in your outdoor special events at any given time? (22 responses)

• 100 to 499: 3 respondents or 13.6 per cent
• 500 to 1000: 6 respondent or 27.3 per cent
• More than 1000: 13 respondents or 59.1 per cent
• Less than 100: 0 respondent or 0% per cent

Q5: How many days in a year would your business typically be involved in hosting outdoor special events? (3 character maximum) (22 responses)

• Responses ranged from 1-71, with the majority of respondents hosting between one and 10 outdoor special events per year.[MJ3][VE4]

Q6: Do you obtain a special event permit issued by Event Central, City of Ottawa, for your outdoor special events? (22 responses)

• Yes: 20 respondents or 90.9 per cent
• No: 1 respondent or 4.5 per cent
• Uncertain: 1 respondent or 4.5 per cent

Q7: Overall, were you satisfied or dissatisfied with your experience dealing with Event Central, City of Ottawa? (20 responses)

• Very Satisfied: 5 respondents or 25.0 per cent
• Somewhat Satisfied: 9 respondents or 45.0 per cent
• Neutral: 4 respondents or 20.0 per cent
• Somewhat Dissatisfied: 2 respondents or 10.0 per cent
• Very Dissatisfied: 0 respondents or 0 per cent

Q8: Do you have any comments to share about your experience? (2000 character maximum) (12 responses)

Responses are summarized above.

Q9: Does your business participate in outdoor special events organized by other groups? (27 responses)

• Yes: 11 respondents or 40.7 per cent
• No: 16 respondents or 59.3 per cent

Q10: If yes, how many special events does your business participate in annually?
(4 character maximum) (10 responses)

• Responses ranged from 2-50.

Q11: Does your business participate in any sidewalk sales? (27 responses)

• Yes: 2 respondents or 7.4 per cent
• No: 25 respondents or 25 per cent

Q12: How many days annually? (3 characters maximum) (2 responses)

• Responses were 2 days and 5 days.

Q13: Do you have any concerns about sidewalk sales that you would like share with the City? (2000 character maximum) (2 responses)

• Respondents highlighted their support for allowing sidewalk sales.

Q14: Do you have any suggestions to improve how the City regulates sidewalk sales? (2 responses)

• Respondents highlighted their desire for the sidewalk not to be blocked.

Q15: Current sidewalk sale regulations do not permit businesses not represented by a BIA to apply for a sidewalk sale permit. Would you be opposed to businesses that are not represented by a BIA being able to apply for and host sidewalk sales? (25 responses)

• Yes: 24 respondent or 96.0 per cent
• No: 1 respondent or 4.0 per cent

Q16: Why do you oppose this option? (2000 Character max) (1 response)

• This response stated that public areas being used for business should be far away from existing areas of business.

Q17: Does your business sponsor any outdoor special events in Ottawa? (27 responses)

• Yes: 9 respondents or 33.3 per cent
• No: 18 respondents or 66.7 per cent

Q18: How much do you spend annually on event sponsorships? (9 responses)

• Less than $1,000: 2 respondents or 22.2 per cent
• $1,000 to $9,999: 4 respondents or 44.4 per cent
• More than $10,000: 3 respondents or 33.3 per cent

Q19: Have you noticed an increase in business and foot traffic as a result of these sponsorships? (9 responses)

• Yes: 5 respondents or 55.6 per cent
• No: 1 respondent or 11.1 per cent
• Uncertain: 3 respondents or 33.3 per cent

Q20: Does your business support events through any of the following: (Check all that apply) (23 responses)

• Event Promotion: 21 respondents
• Paid advertising: 14 respondents
• Preferred Pricing / Discounts: 9 respondents
• Donated goods or services: 9 respondents
• Volunteerism: 16 respondents
• Other: 2 respondents

Q21: In general, do festivals and special events held in your community have a positive, neutral or negative impact on your business? (27 responses)

• Very positive: 19 respondents or 70.4 per cent
• Somewhat positive: 2 respondents or 7.4 per cent
• Neutral: 5 respondents or 18.5 per cent
• Somewhat negative: 1 respondent or 3.7 per cent
• Very negative: 0 respondents or 0 per cent

Q22: In general, does tourism have a positive, neutral or negative impact on your business? (27 responses)

• Very positive: 16 respondents or 59.3 per cent
• Somewhat positive: 3 respondents or 11.1 per cent
• Neutral: 7 respondents or 25.9 per cent
• Somewhat negative: 0 respondents or 0 per cent
• Very negative: 1 respondent or 3.7 per cent

Q23: Does your business experience any of the following during festivals and community events? (Check all that apply) (23 responses)

• Increased reservations or advanced bookings: 12 respondents
• Increased orders: 8 respondents
• Increased sales inquiries: 9 respondents
• Increased foot traffic: 17 respondents
• Decreased reservations or advanced bookings: 0 respondents
• Decreased orders: 0 respondents
• Decreased sales inquiries: 0 respondents
• Decreased foot traffic: 0 respondents
• Other: 3 respondents

Q24: In the last 12 months, has your business been impacted by the temporary loss of on-street parking due to a special event? (27 responses)

• Yes: 4 respondents or 14.8 per cent
• No: 23 respondents or 85.2 per cent

Q25: Please describe how the temporary loss of on-street parking has impacted your business. (2000 character maximum) (4 respondents)

Respondents indicated that on-street parking issues result in illegal parking, decreased event attendance, and frustrated patrons.

Q26: Would you like to provide any further information to explain the impact of special events and/or tourism on your business? (2000 character maximum) (12 responses)

Responses summarized above.

Q27: Please indicate if you agree or disagree with the following statements:

My business benefits from the City’s investment in major festivals.

• Strongly agree: 8 respondents
• Somewhat agree: 7 respondents
• Neutral: 9 respondents
• Somewhat disagree: 1 respondent
• Strongly disagree: 2 respondents

My business benefits from the City’s investment in community events.

• Strongly agree: 9 respondents
• Somewhat agree: 9 respondents
• Neutral: 7 respondents
• Somewhat disagree: 0 respondents
• Strongly disagree: 1 respondent

Event organizers should pay for all City services needed for their event. (Traffic, Emergency Services, Transit, etc.)

• Strongly agree: 2 respondents
• Somewhat agree: 6 respondents
• Neutral: 4 respondents
• Somewhat disagree: 8 respondents
• Strongly disagree: 7 respondents

The City should make it easier to host outdoor special events.

• Strongly agree: 13 respondents
• Somewhat agree: 5 respondents
• Neutral: 5 respondents
• Somewhat disagree: 2 respondents
• Strongly disagree: 1 respondents

The City has too many festivals and outdoor special events.

• Strongly agree: 0 respondents
• Somewhat agree: 2 respondents
• Neutral: 8 respondents
• Somewhat disagree: 6 respondents
• Strongly disagree: 11 respondents

We are well informed of potential impacts due to a special event.

• Strongly agree: 3 respondents
• Somewhat agree: 7 respondents
• Neutral: 13 respondents
• Somewhat disagree: 4 respondents
• Strongly disagree: 0 respondents

The City should have more festivals and outdoor special events.

• Strongly agree: 7 respondents
• Somewhat agree: 10 respondents
• Neutral: 9 respondents
• Somewhat disagree: 1 respondent
• Strongly disagree: 0 respondents

Q28: How would you describe your business? (27 responses)

• Micro-business, employing between one and four people: 4 respondents or 14.8 per cent
• Small business, employing five to 99 people: 12 respondents or 44.4 per cent
• Medium-sized business, employing between 100 and 499 people: 2 respondents or 7.4 per cent
• Large enterprise, employing 500 or more people: 2 respondents or 7.4 per cent
• Other: 7 respondents or 25.9 per cent

Q29: How long have you been in business? (27 responses)

• Less than one year: 0 respondents or 0 per cent
• One to five years: 4 respondents or 14.8 per cent
• Five to 10 years: 3 respondents or 11.1 per cent
• More than 10 years: 20 respondents or 74.1 per cent

Q30: How would you rate your current business conditions compared to one year ago? (27 responses)

• Very Good: 4 respondents or 14.8 per cent
• Good: 9 respondents or 33.3 per cent
• Same: 13 respondents or 48.1 per cent
• Poor: 1 respondent
• Very Poor: 0 respondents

Q31: As an entrepreneur, what issues have been most pressing for your business in the past 12 months? (26 responses)

• Uncertainty: 8 respondents
• Inflation/Cost Pressure: 18 respondents
• Labour shortages: 6 respondents
• Sales and marketing: 3 respondents
• Regulation: 6 respondents
• Rent or Property Tax: 9 respondents
• Other: 4 respondents

Q32: In the next year, is your planned investment in business growth expected to be higher, lower or the same as in the previous year? (27 responses)

• Significantly higher: 2 respondents or 7.4 per cent
• Marginally higher: 9 respondents or 33.3 per cent
• Same as: 15 respondents or 55.6 per cent
• Marginally less: 1 respondent or 3.7 per cent
• Significantly less: 0 respondents or 0 per cent

Next Steps

A detailed analysis of survey results will occur shortly. Staff will include analysis through an equity, diversity, and inclusion lens that will utilize demographic data collected through the survey’s “Tell us about yourself” section. Full analysis will be provided when the project team reports to Committee and Council in early 2025.

Inquiries

If you have questions or comments about the survey results, please contact By-law Reviews at bylawreviews@ottawa.ca or 613-580-2424 ext. 29529.

Review of Special Event By-laws

Survey 5 Results

Demonstrations are a fundamental aspect of democratic societies, allowing citizens to voice their concerns and advocate for change. Their impact on a city offers both challenges and opportunities. Demonstrations are a reality in the City of Ottawa and it is recognized that this is a sensitive subject for many.

In September, we asked residents to share their thoughts on demonstrations held in the City of Ottawa. Our goal was to assess various topics, including the application process, information sharing and participation. The survey aimed to strike a balance between the individual’s experience as a citizen in relation to demonstrations and the democratic right to peacefully protest. We set out to identify accessibility barriers, safety concerns, and negative impacts, such as traffic disruptions. Additionally, we sought to find ways the City can better support residents during these events.

This survey ran on Engage Ottawa from September 10, 2024, to October 15, 2024. In total, 150 residents responded to this survey. The total number of responses for each question is reported beside the question. For convenience, individual responses are reported as both a total and a percentage. Staff recognize that these survey responses may prompt an emotional response for some individuals, and encourage those affected to seek appropriate support.

Responses to open-ended questions have been reported in summary format. Individual responses have been cataloged and made anonymous for sharing with the project team and other City departments where appropriate.

Our First Impressions

The survey responses indicate strong support for requesting that demonstration organizers notify the City of their plans to gather, with 94 per cent of respondents agreeing. Participation in demonstrations is somewhat influenced by this notification, with 44 per cent reporting they are more likely to join if the City is informed. Nearly half of the respondents (48 per cent) have participated in a demonstration in the past 24 months, while 50 per cent have not and two per cent are uncertain. Only a small percentage of respondents have organized demonstrations recently, but those who did found the application process generally straightforward, though some noted difficulties in locating the online form and slow response times. Some accessibility barriers and safety concerns were highlighted, with specific issues including mobility challenges, health concerns, and dependence on public transport.

The survey responses reveal diverse perspectives on how residents learn about traffic impacts from demonstrations, with news and word of mouth being the most common sources. Safety at demonstrations is a concern, with opinions split on feeling safe. Violence and property damage are the top concerns, followed by noise and traffic delays. Contributors to the survey suggested better support could include designated areas for protests, clear communication, time limits and strict law enforcement.

Responses reveal that demonstrations have negatively impacted residents in various ways, with most respondents experiencing these impacts at varying frequencies. The most common issues reported include harassment or discrimination, violence or threats of violence, offensive views, noise and traffic delays. Other significant concerns are restrictions on mobility, impacts on mental well-being, and physical well-being. Additionally, some respondents mentioned property damage, litter, air quality and degradation of local parks due to large gatherings as issues. Specific incidents highlighted include fear and safety concerns from weekly protest situations and lack of accountability for masked protesters during demonstrations.

Overall, the feedback underscores the importance of balancing the democratic right to peacefully protest with the need to respect citizens’ experiences and their rights to protection and security. It highlights a focus on public safety and minimizing daily disruptions to ensure both are respected.

Next Steps

A detailed analysis of the feedback from this survey will be reviewed and factored into final recommendations to Committee and Council in early 2025.

Inquiries

If you have questions or comments about the survey results, please contact By-law Reviews at bylawreviews@ottawa.ca or 613-580-2424 ext. 29529.

Survey Results

Q1: When demonstration organizers notify the City of Ottawa of an upcoming demonstration, the information is shared with a variety of City services to ensure the continuation of those services. Do you think it is reasonable that the City asks demonstration organizers to notify the municipality of an intended gathering? (148 responses)

• Yes: 139 respondents or 94 per cent
• No: 4 respondents or 3 per cent
• Uncertain/ No Opinion: 5 respondents or 3 per cent

Q2: Are you more likely to participate in a demonstration that has notified the City of the intended gathering? (147 responses)

• Yes: 65 respondents or 44 per cent
• No: 9 respondents or 6 per cent
• Uncertain/ No Opinion: 33 respondents or 23 per cent
• I do not participate in demonstrations: 40 respondents or 27 per cent

Q3: Have you organized a demonstration in Ottawa in the previous 24 months? (148 responses)

• Yes: 10 respondents or 7 per cent
• No: 138 respondents or 93 per cent
• Uncertain/ I don’t recall: 0 respondents or 0 per cent

Respondents that answered “Yes” to question 3 were also asked:

Q4: Did you complete a Demonstration / March application form before your demonstration? (10 responses)

• Yes: 9 respondents or 90 per cent
• No: 1 respondent or 10 per cent
• Uncertain/ I don’t recall: 0 respondents or 0 per cent

The Respondent that answered “No” to question 4 was also asked:

Q5: Please detail why you chose not to apply for Demonstration / March application before your demonstration. The collected information assists City staff with considerations on how to improve the application/notification process: (1 response)

The singular response to this question indicated that applications were submitted, but the organizer was informed they were unnecessary. Instead, coordination with Ottawa Police and Traffic Services was advised.

Respondents that answered “Yes” to question 4 were also asked questions 6 through 7:

Q6: Please indicate how much you agree with the following statements: (9 responses)

The online application form was easy to fill out

• Definitely Disagree: 0 respondents
• Disagree: 0 respondents
• Neither agree nor disagree: 1 respondent
• Agree: 2 respondents
• Definitely Agree: 6 respondents

The information requested was straightforward and easy to provide

• Definitely Disagree: 0 respondents
• Disagree: 0 respondents
• Neither agree nor disagree: 1 respondent
• Agree: 2 respondents
• Definitely Agree: 6 respondents

There were no accessibility barriers to completing the application form

• Definitely Disagree: 0 respondents
• Disagree: 1 respondent
• Neither agree nor disagree: 0 respondents
• Agree: 3 respondents
• Definitely Agree: 5 respondents

The application process helped us better understand traffic conditions around our event and plan accordingly

• Definitely Disagree: 1 respondent
• Disagree: 2 respondents
• Neither agree nor disagree: 2 respondents
• Agree: 1 respondent
• Definitely Agree: 3 respondents

Completing an application was not a barrier to holding the demonstration

• Definitely Disagree: 0 respondents
• Disagree: 1 respondent
• Neither agree nor disagree: 2 respondents
• Agree: 2 respondents
• Definitely Agree: 4 respondents

Q7: Please provide any additional comments you may have about the application process: (3 responses)

Survey responses indicated that the application form is hard to locate through a Google search, and the confirmation process is slow, making planning difficult. While the form is manageable for planned demonstrations, especially large ones requiring traffic reorganization, it becomes a barrier for urgent, unexpected events where timely completion is not feasible.

Q8: Have you participated in a demonstration in the previous 24 months? (148 responses)

• Yes: 71 respondents or 48 per cent
• No: 74 respondent or 50 per cent
• Uncertain/ I don’t recall: 3 respondents or 2 per cent

Q9: Are there any accessibility barriers that impact your ability to participate in demonstrations? (146 responses)

• Yes: 10 respondents or 7 per cent
• No: 136 respondent or 93 per cent

Respondents that answered “Yes” to question 9 were also asked:

Q10: Please explain: (9 responses)

Respondents who identified accessibility barriers reported several challenges affecting their participation in demonstrations. These include difficulty and time required to get downtown, mobility issues such as difficulty walking and health and safety concerns like masking and disease spread. Dependence on OC Transpo for access to the city center and personal safety concerns at certain demonstrations were also noted. Additionally, respondents mentioned the inability to stand or walk for long periods, the desire to express opinions without causing disturbance, challenges with strollers and wheelchairs, and police interference, including perceived violations of Charter rights.

Q11: How do you currently learn about upcoming traffic impacts related to demonstrations in Ottawa? (Check all that apply) (147 responses)

• X (formerly Twitter): 24 respondents
• Facebook: 39 respondents
• Instagram: 14 respondents
• City’s Interactive Traffic Map: 10 respondents
• News: 89 respondents
• Word of Mouth: 73 respondents
• Councillor Newsletter: 27 respondents
• I do not hear about demonstrations ahead of time: 35 respondents
• Other: 11 respondents

Respondents that answered “Other” to question 11 were also asked to elaborate:

Q12: Other: (8 responses)

Residents reported learning about upcoming traffic impacts related to demonstrations through various other sources, including navigation aps like Google Maps or Waze, email alerts from the City, organizers of the demonstration, organizational emails, and community-specific emails. Some were unaware that this information could be found in advance.

Q13: How much do you agree with the following statement “I feel safe attending demonstrations in Ottawa.” (147 responses)

• Definitely Disagree: 32 respondents
• Somewhat Disagree: 32 respondents
• Neither agree nor disagree: 33 respondents
• Somewhat Agree: 31 respondents
• Definitely Agree: 19 respondents

Q14: Please rank the following issues related to demonstrations in order of concern, where “1” is most concerned and “16” is the least concerned. (147 responses)

Listed in order of average concern

1. Violence is the most concerning issue, with an average score of 2.45
2. Property damage had an average score of 5.00
3. Noise had an average score of 6.20
4. Litter/Garbage had an average score of 7.03
5. Traffic delays had an average score of 7.38
6. Police involvement had an average score of 7.39
7. Blocked entrance to businesses had an average score of 7.50
8. By-law enforcement had an average score of 7.90
9. Blocked sidewalks had an average score of 7.93
10. Graffiti had an average score of 8.33
11. Restricted mobility had an average score of 8.54
12. Permit compliance had an average score of 9.21
13. Loss of income had an average score of 9.78
14. Air quality had an average score of 10.71
15. Parking removal had an average score of 11.18
16. Size of signs had an average score of 12.26

Q15: Do you have suggestions on how the City can better support residents when impacts related to demonstrations occur? (Please explain) (110 responses)

The survey responses to the question about how the City can better support residents during demonstrations highlighted several key themes:

Regulation and Control

• Designated Areas: 10 per cent of respondents suggested restricting demonstrations to specific controlled areas, away from traffic and businesses, to minimize disruption and enhance safety.
• Time Limits: 7 per cent of respondents recommended setting time limits for demonstrations to reduce prolonged disruptions.
• Prohibition of Certain Demonstrations: 3 per cent of respondents suggested prohibiting demonstrations that are not directly related to national matters or that promote hate and violence.
• Restricting Demonstrations in Residential Areas: 19 per cent of respondents suggested that demonstrations should not be allowed in residential neighborhoods to avoid disruption and ensure safety.

Communication and Planning

• Clear Communication: 7 per cent of responses called for better communication regarding detours, emergency access, and plans for handling illegal activities during protests.
• Engagement and Planning: A few responses highlighted the importance of early engagement with protestors to ensure peaceful and organized demonstrations.
• Proactive Measures: Suggestions included adjusting regulations to limit the times and frequency of protests, prioritizing one-time events over recurring ones, and planning ahead for the size and type of demonstrations.

Law Enforcement and Accountability

• Law Enforcement: 24 per cent of respondents emphasized the need for strict enforcement of laws and bylaws, particularly against actions like blocking traffic, using amplified sound systems, and engaging in hate speech. Opinions varied, with some advocating for immediate action against illegal protests, while others emphasized minimizing unnecessary police presence.
• Breaking Up Disruptive Protests: There were 3 calls for breaking up non-permitted and disruptive protests, especially those that block traffic and transit during rush hours.
• Consistent Enforcement: 5 per cent of respondents emphasized the need for consistent enforcement of all bylaws and laws, without exceptions, to ensure the safety and well-being of local residents and businesses.
• Accountability and Free Speech: Respondents highlighted the fine line between free speech and hate speech, calling for greater accountability for what is said during protests.

Community Impact and Safety

• Community Impact: 14 per cent of responses highlighted concerns about the negative impact of weekly protests, mentioning feelings of fear and insecurity within the community.
• Safety and Security: Ensuring the safety and security of all residents, including during medical emergencies, was a recurring theme.
• Clear Access Routes: Ensuring that clear paths and access routes are maintained for local residents during demonstrations was a common suggestion.
• Noise Control: There were 7 calls for more enforcement to prevent excessive noise and prohibiting the use of megaphones and noise makers, to minimize the impact on residents and businesses.

Demonstration Dynamics

• Contentious Views: There were polarized views on the nature of protests, with some supporting only domestic concerns and others expressing strong opposition to specific groups or causes.
• Face Coverings During Protests: 17 per cent of respondents reported concerns about protestors wearing face coverings and masks, which some believe emboldens them to behave inappropriately as they cannot be identified.
• Peaceful Protests: While supporting the right to peaceful protest, respondents stressed that any violence, threats, property damage, or prolonged obstruction of public streets should be met with strict enforcement.
• Balancing Rights and Obligations: Respondents acknowledged the importance of the right to demonstrate but emphasized that it comes with obligations to respect all laws and minimize disruptions.

Overall, the feedback underscores the need for a balanced approach that respects the right to protest while ensuring public safety and minimizing disruptions to daily life.

Q16: Have you been negatively impacted by a demonstration on a city street in the previous 24 months? (148 responses)

• Yes: 88 respondents or 60 per cent
• No: 58 respondents or 39 per cent
• Uncertain/ I don’t recall: 2 respondents or 1 per cent

Respondents that answered “Yes” to question 16 were also asked questions 17 through 18:

Q17: How frequently have you been negatively impacted by a demonstration? (86 responses)

• Rarely: 16 respondents or 19 per cent
• Occasionally: 34 respondents or 39 per cent
• Frequently: 36 respondents or 42 per cent

Q18: In what ways have demonstrations negatively impacted you? (Check all that apply) (88 responses)

• Noise: 44 respondents
• Restricting mobility: 41 respondents
• Harassment or discrimination: 70 respondents
• Violence or threats of violence: 65 respondents
• Offensive views: 65 respondents
• Loss of income: 6 respondents
• Physical well-being: 27 respondents
• Mental well-being: 51 respondents
• Property damage: 21 respondents
• Litter: 23 respondents
• Air quality: 13 respondents
• Traffic delays: 49 respondents
• Parking removal: 9 respondents
• Other: 7 respondents

Respondents that answered “Other” to question 18 were asked to elaborate:

Q19: Other: (7 responses)

Survey responses indicated several negative impacts from demonstrations. Weekly protests were reported to cause fear and safety concerns, with accusations of hate speech and racial slurs. There were complaints about the lack of accountability and the emboldening of masked protesters. Specific incidents included disruptions during cultural events and discriminatory behavior. Additionally, residents noted a general decrease in personal safety, distrust in police and by-law enforcement, and insufficient legislation to protect against harassment. A significant occupation was highlighted as a turning point, with ongoing public disturbances and threats. Environmental degradation of local parks due to large gatherings was also mentioned.

Q20: Would you like to help us by answering some questions about yourself? (145 responses)

• Yes: 108 respondents or 75 per cent
• No: 37 respondent or 25 per cent

Q21: The City recognizes that not all neighbourhoods experience the same potential for impacts as a result of demonstrations. To help the by-law review team refine the assessment of feedback received, please select the City of Ottawa Ward you reside in. (City Wide Map) (Ward maps) (106 responses)

1. Ward 1- Orléans East-Cumberland: 3 respondents or 3 per cent
2. Ward 2 – Orléans West-Innes: 3 respondents or 3 per cent
3. Ward 3 – Barrhaven West: 6 respondents or 6 per cent
4. Ward 4 – Kanata North: 3 respondents or 3 per cent
5. Ward 5 – West Carleton-March: 1 respondent or 1 per cent
6. Ward 6 – Stittsville: 4 respondents or 4 per cent
7. Ward 7 – Bay: 9 respondents or 8 per cent
8. Ward 8 – College: 10 respondents or 9 per cent
9. Ward 9 – Knoxdale-Merivale: 8 respondents or 7 per cent
10. Ward 10 – Gloucester-Southgate: 2 respondents or 2 per cent
11. Ward 11 – Beacon Hill-Cyrville: 2 respondents or 2 per cent
12. Ward 12 – Rideau-Vanier: 10 respondents or 9 per cent
13. Ward 13 – Rideau-Rockcliffe: 2 respondents or 2 per cent
14. Ward 14 – Somerset: 5 respondents or 5 per cent
15. Ward 15 – Kitchissippi: 15 respondents or 14 per cent
16. Ward 16 – River: 2 respondents or 2 per cent
17. Ward 17 – Capital: 10 respondents or 9 per cent
18. Ward 18 – Alta Vista: 4 respondents or 4 per cent
19. Ward 19 – Orléans South-Navan: 0 respondents or 0 per cent
20. Ward 20 – Osgoode: 1 respondent or 1 per cent
21. Ward 21 – Rideau-Jock: 1 respondent or 1 per cent
22. Ward 22 – Riverside South-Findlay Creek: 2 respondents or 2 per cent
23. Ward 23 – Kanata South: 1 respondent or 1 per cent
24. Ward 24 – Barrhaven East: 2 respondents or 2 per cent

Q22: How do you identify or express your gender? (Select all that apply) (107 responses)

• Woman: 64 respondents
• Man: 43 respondents
• Transgender: 0 respondents
• Non-binary: 0 respondents

Q23: Are you a person with one or more disabilities? (100 responses)

• Yes: 22 respondents or 22 per cent
• No: 74 respondents or 74 per cent
• Prefer not to say: 4 respondents or 4 per cent

Q24: Please indicate your age from the categories below: (107 responses)

• 70 or older: 22 respondents or 21 per cent
• 55 to 69: 38 respondents or 35 per cent
• 35 to 54: 37 respondents or 35 per cent
• 18 to 34: 10 respondents or 9 per cent
• Under 18: 0 respondents or 0 per cent

Q25: Please select the groups you belong to: (104 responses)

• LGBTQ+: 8 respondents
• Racialized persons: 20 respondents
• Indigenous: 1 respondent
• Francophones: 6 respondents
• Immigrants: 14 respondents
• People living in poverty: 1 respondent
• People with disabilities: 5 respondents
• Rural residents: 1 respondent
• I prefer not to say: 12 respondents
• None of the above: 52 respondents

The consultation period for the City of Ottawa's Special Events By-law Review has ended. City staff are now reviewing survey data and analyzing feedback from the public to support policy decisions in this review. Thank you for your feedback throughout this process. You can find existing reports on previous public engagement opportunities in the News Feed of our EngageOttawa page. Any questions or concerns can be directed to the project team by phone at 613-580-2424 ext. 29888 or by emailing bylawreviews@ottawa.ca.

The final survey concerning the Review of Special Event By-laws is now open.

This survey asks questions about special events permits, block parties, demonstrations, sidewalk sales, and public behaviour.

Have your say before this survey closes.

Go to survey

The fifth survey concerning the Review of Special Event By-laws is now open.

This survey asks questions about demonstrations.

Have your say before October 8th, 2024.

Go to Survey

Our fourth survey, which explored regulations for events on city streets, has now closed. Results from this survey will be reported on this site once we have reviewed all submissions. Please check back or follow this project to see the survey results once all submissions have been reviewed and analyzed.

Review of special event by-laws: Environmental issues

Our first impressions

The survey’s findings indicate a high level of personal commitment in environmentally conscious behavior among special event attendees. Eighty-four per cent of respondents indicated they actively avoid single-use plastics and reusable products are also prevalent, with 77 per cent intending to use reusable water bottles and 72 per cent preferring food vendors offering compostable or reusable cutlery and plates. Approximately 70 per cent of respondents expressed a willingness to pick up litter and 90 per cent of respondents prefer to use mobile/digital tickets when the option is available.

Responses indicated a significant demand for sustainable options, as 96 per cent of respondents reported using appropriate bins for waste, recycling, and compost at special events. Notably, 97 per cent believe that recycling stations should be mandatory at special events, and 88 per cent think that composting bins should also be mandatory. These findings highlight the importance of responsible waste disposal. In terms of environmental impact, 42 per cent of respondents believe that special events should offset their carbon emissions. Additionally, 55 per cent advocate for the mandatory use of reusable cups and utensils.

Regarding transportation choices, 51 per cent of respondents are likely to use public transit (OC Transpo), while only 42 per cent would walk or cycle to events. Event organizers should consider promoting sustainable transportation options further, as collaboration with public transit and cycling infrastructure could encourage sustainable transportation choices.

Financial considerations also come into play, as 45 per cent of respondents are willing to pay higher prices for sustainable service items like compostable cutlery. Overall, 67 per cent emphasize minimizing environmental impact, and 75 per cent consider environmental concerns when attending special events.

In summary, respondents believe that event organizers should prioritize waste management, encourage reusable practices, and consider environmental impact when planning special events.

Unfortunately, the small number of residents that opted to participate in this survey suggests that the views expressed by participants do not reflect the broader community. While the survey shows there are opportunities to encourage more sustainable practices at events, it also shows that more effort will be needed to raise awareness about the importance of good environmental stewardship by event organizers and participants.

Background

This survey ran on Engage Ottawa from May 1, 2024 to May 31, 2024. Seventy-six residents responded to this survey. The total number of responses for each question is reported beside the question. For convenience, individual responses are reported as both a total and a percentage.

Responses to open-ended questions have been reported above in summary format. Individual responses have been cataloged and made anonymous for sharing with the project team and other City departments where appropriate.

Survey Three results

In May we asked residents to share their thoughts on waste reduction and environmental protection. Our goal was to assess a range of issues, including the reduction of waste, the availability of greener options and the environmental impact of special events more widely.

Q1: How likely are you to practice the following environmentally responsible practices while

attending special events? (76 responses)

Picking up litter:

• I don’t know: 1 respondent or 1.3 per cent
• Unlikely: 7 respondents or 9.2 per cent
• Somewhat unlikely: 15 respondents or 19.7 per cent
• Somewhat likely: 22 respondents or 28.9 per cent
• Very likely: 31 respondents or 40.7 per cent

Avoiding single-use plastics:

• I don’t know: 0 respondents or 0 per cent
• Unlikely: 4 respondents or 5.2 per cent
• Somewhat unlikely: 8 respondents or 10.5 per cent
• Somewhat likely: 33 respondents or 43.4 per cent
• Very likely: 31 respondents or 40.7 per cent

Choosing OC Transpo/ParaTranspo:

• I don’t know: 2 respondents or 2.6 per cent
• Unlikely: 26 respondents or 34.2 per cent
• Somewhat unlikely: 9 respondents or 11.8 per cent
• Somewhat likely: 22 respondents or 28.9 per cent
• Very likely: 17 respondents or 22.3 per cent

Cycling or walking to/from the event:

• I don’t know: 2 respondents or 2.6 per cent
• Unlikely: 22 respondents or 28.9 per cent
• Somewhat unlikely: 10 respondents or 13.1 per cent
• Somewhat likely: 19 respondents or 25 per cent
• Very likely: 23 respondents or 30.2 per cent

Using reusable water bottles:

• I don’t know: 0 respondents or 0 per cent
• Unlikely: 6 respondents or 7.8 per cent
• Somewhat unlikely: 3 respondents or 3.9 per cent
• Somewhat likely: 8 respondents or 10.5 per cent
• Very likely: 59 respondents or 77.6 per cent

Using the appropriate bins available (garbage, recycle, compost):

• I don’t know: 0 respondents or 0 per cent
• Unlikely: 0 respondents or 0 per cent
• Somewhat unlikely: 0 respondents or 0 per cent
• Somewhat likely: 3 respondents or 3.9 per cent
• Very likely: 73 respondents or 96.1 per cent

Using mobile/digital tickets versus printed versions, where applicable:

• I don’t know: 0 respondents or 0 per cent
• Unlikely: 5 respondents or 6.6 per cent
• Somewhat unlikely: 5 respondents or 6.6 per cent
• Somewhat likely: 11 respondents or 14.5 per cent
• Very likely: 57 respondents or 75 per cent

Select a food vendor who offers reusable or compostable containers and cutlery:

• I don’t know: 5 respondents or 6.5 per cent
• Unlikely: 6 respondents or 7.9 per cent
• Somewhat unlikely: 10 respondents or 13.1 per cent
• Somewhat likely: 30 respondents or 39.4 per cent
• Very likely: 25 respondents or 32.9 per cent

Q2: Which of the following practices do you think should be required at special events? (Select all that apply) (76 responses)

• Reduce water use/waste: 46 respondents or 60.5 per cent
• Use reusable cups and utensils: 42 respondents or 55.3 per cent
• Provide recycling stations: 74 respondents or 97.4 per cent
• Provide composting bins: 67 respondents or 88.2 per cent
• Reduce or offset carbon emissions: 32 respondents or 42.1 per cent

Q3: Would you be willing to pay slightly higher prices for food and beverages offered with sustainable service items, like reusable or compostable dishes and utensils? (76 responses)

• Yes: 34 respondents or 44.7 per cent
• No: 15 respondents or 19.7 per cent
• Maybe/uncertain: 27 respondents or 35.5 per cent

Q4: How important is it for event organizers to minimize environmental impacts? (76 responses)

• Uncertain/no opinion: 1 respondent or 1.3 per cent
• Not important: 4 respondents or 5.3 per cent
• Somewhat important: 20 respondents or 26.3 per cent
• Very important: 51 respondents or 67.1 per cent

Q5: How do environmental concerns influence your decisions about participating in special events? (76 responses)

• Uncertain/no opinion: 5 respondents or 6.6 per cent
• Not important: 14 respondents or 18.4 per cent
• Somewhat important: 40 respondents or 52.6 per cent
• Very important: 17 respondents or 22.4 per cent

Q6: Do you have any suggestions for making special events more environmentally friendly? (4000 character maximum) (37 responses)

In response to this question, staff received several suggestions for making special events more environmentally friendly:

• Reduce waste: This includes using reusable or biodegradable containers and utensils, composting food scraps, and providing recycling bins.
• Encourage sustainable transportation: This includes providing bike parking, offering discounts for using public transportation, and running shuttle buses.
• Conserve water: This includes providing water bottle filling stations and encouraging people to bring reusable water bottles.
• Reduce noise pollution: This includes lowering sound levels at events.
• Educate attendees: This includes providing clear information about what can be recycled or composted and encouraging people to be mindful of their environmental impact.
• Partner with sustainable vendors: This includes encouraging vendors to use eco-friendly products and packaging.
• Offset carbon emissions: This could involve planting trees or investing in renewable energy.

Q7: In your opinion, what are the biggest obstacles to reducing the environmental impact of special events? (4000 character maximum) (50 responses)

Several key challenges emerged from this question on reducing the environmental impact of special events. Cost was a notable worry, with respondents expressing concern that organizers would struggle to afford sustainable practices and that attendees would be unwilling to pay more for them. Waste generation was another significant obstacle, with reported concerns highlighting the sheer volume produced, attendee carelessness, and the lack of proper infrastructure for sorting recyclables and compostables.

Convenience also played a role in resident responses as some attendees report prioritizing ease over sustainability and thus they may not be willing to take the extra steps required for recycling, composting, or choosing reusable items. Public awareness and education were seen as lacking, with attendees unsure about proper waste disposal practices at events. Logistical challenges included managing large crowds, ensuring sufficient and appropriate waste bins, and limited access to public transportation for attendees.

Finally, some responses pointed to a need for stronger regulations or enforcement to hold organizers accountable for sustainable practices, while others emphasized the importance of collaboration between organizers, vendors, and the city to achieve environmental goals.

Q8: Do you have any additional comments concerning the environmental impact of special events? (4000 character maximum) (20 responses)

Special events can have a significant environmental impact. Survey respondents highlighted several key areas for improvement in response to this question:

• Waste Management: Many comments highlighted the issue of waste generation at events. People want to see:

1. More compostable and recyclable options for food containers, utensils, and cups.
2. A sufficient number of clearly marked recycling and compost bins.
3. Less reliance on single-use plastics.
4. Efforts to educate attendees about proper waste sorting.

• Event Organization: Some responses pointed to the responsibility of event organizers, including:

1. Holding organizers accountable for preventing damage to event sites.
2. Ensuring a good supply of recycling and compost bins.

• Transportation: A few comments addressed transportation concerns with suggestions like:

1. Offering free or improved public transport options like shuttles to reduce traffic congestion and emissions.
2. Reopening parkways to car traffic after Sunday morning bike days to avoid idling vehicles.

• Other Considerations:

1. The environmental impact extends beyond the event site itself.
2. Importance of offering healthy food options in sustainable packaging.
3. Encouraging a cultural shift to make sustainability practices more appealing.

Overall, the responses show a strong desire for special events to be more environmentally friendly. Respondents want to see a combination of efforts from organizers, vendors, and attendees to reduce waste, promote sustainable practices, and minimize the environmental footprint of these events.

Q9: Would you like to help us by answering some questions about yourself? (74 responses)

• No: 22 responses or 29.7 per cent
• Yes: 52 responses or 70.3 per cent

Q10: In a typical year, what types of special events do you participate in? (52 responses)

• Music festivals: 28 respondents or 53.8 per cent
• Food festivals: 37 respondents or 71.2 per cent
• Ethno-cultural events: 21 respondents or 40.4 per cent
• Fairs: 42 respondents or 80.8 per cent
• Community events: 15 respondents or 28.8 per cent
• Block parties: 12 respondents or 23.1 per cent
• Events at City beaches: 17 respondents or 32.7 per cent
• Running/cycling events: 18 respondents or 34.6 per cent
• Parades: 18 respondents or 34.6 per cent
• Other: 5 respondents or 9.6 per cent

Q11: How do you identify or express your gender? (Select all that apply) (52 responses)

• Man: 17 respondents or 32.7 per cent
• Woman: 35 respondents or 67.3 per cent
• Transgender: 0 respondents or 0 per cent
• Non-binary: 0 respondents or 0 per cent

Q12: Are you an Aboriginal/Indigenous person? (Select all that apply) (52 responses)

• I am Inuit: 0 respondents or 0 per cent
• I am Métis: 0 respondents or 0 per cent
• I am First Nations: 0 respondents or 0.0 per cent
• No: 52 respondents or 100 per cent

Q13. Are you a member of a visible minority group? (52 responses)

• Yes: 8 respondents or 15.4 per cent
• No: 44 respondents or 84.6 per cent

Q14. Are you a person with one or more disabilities? (52 responses)

• Yes: 9 respondents or 17.3 per cent
• No: 43 respondents or 82.7 per cent

Q15. Are you a member of the 2SLGBTQQIA+ community? (Two-spirited, Lesbian, Gay, Bi-sexual, Trans, Queer, Questioning Intersex, Asexual plus) (52 responses)

• Yes: 8 respondents or 15.4 per cent
• No: 44 respondents or 84.6 per cent

Q16. Which of the following describes you: (52 responses)

• Not born in Canada and have lived in Canada for less than 5 years: 0 respondents or 0 per cent
• Not born in Canada and have lived in Canada for over 10 years: 7 respondents or 13.5 per cent
• Not born in Canada and have lived in Canada for 5 to 10 years: 1 respondent or 1.9 per cent
• Born in Canada: 44 respondents or 84.6 per cent

Q17. Please indicate your age from the categories below: (52 responses)

• Under 18: 0 respondents or 0 per cent
• 18-34: 10 respondents or 19.2 per cent
• 35-54: 23 respondents or 44.2 per cent
• 55 to 69: 14 respondents or 26.9 per cent
• 70 or older: 5 respondents or 9.6 per cent

Next Steps

A detailed analysis of survey results will occur over the coming months. This will include analysis through an equity, diversity, and inclusion lens that will utilize demographic data collected through the survey’s “Tell us about yourself” section. Full analysis will be provided when the project team reports to Committee and Council in early 2025.

Inquiries

If you have questions or comments about the survey results, please contact By-law Reviews at bylawreviews@ottawa.ca or 613-580-2424 ext. 29529.

Review of Special Events By-laws

Survey 2 Results

In April we asked residents to share their thoughts on how to ensure special events are safe and inclusive. Our goal was to assess a range of issues including accessibility, harassment, sexual harassment, drugs and alcohol, smoking and vaping and extreme weather events.

Our First Impressions

Our initial assessment of the data collected provided valuable insights into various aspects of special events. The majority of contributors reported that they were not prevented from attending special events due to accessibility concerns, suggesting that existing accommodations are generally effective. Forty-nine per cent of residents indicated they believed that permits should be refused for events lacking accessibility plans. Many respondents (58 per cent) thought the City should decline permits for events that conflict with the Ontario Human Rights Code. Almost half (48 per cent) of contributors believed that the City should consider implementing a code of conduct for special event participants. This underscores residents’ beliefs that special events should be welcome and inclusive for everyone.

Issues of greatest concern included:

• Harassment Incidents: 41 per cent of contributors either witnessed or personally experienced harassment at special events. However, 90 per cent of these indicated that incidents went unreported. This highlights the need for analysis of reporting mechanisms and increased awareness.
• Discrimination Incidents: 39 per cent of contributors reported they had experienced or witnessed discrimination at special events.
• Nearly half of contributors expressed uncertainty about the effectiveness of event staff in managing harassment and discrimination incidents.

A significant portion (40 per cent) of contributors remained unsure if special event policies adequately prevent harassment. Strengthening and communicating these policies more effectively could enhance attendee safety. Sixty-one per cent of contributors had no specific suggestions to prevent harassment. Respondents indicated they lacked awareness regarding special event staff’s efforts to address discrimination. Similarly, almost half of survey contributors were uncertain about whether event plans or policies adequately addressed discrimination. Most contributors did not recall seeing messaging related to sexual harassment and violence prevention in the last 12 months.

When asked about extreme weather events, respondents advised that lack of shade, extreme heat, and sudden heavy rain were the most frequently experienced by special event attendees. Other weather events listed were not experienced as often as reported by survey respondents and are less of area cause for concern. Similarly, survey contributors had little concern about food and drink safety at special events. The majority (79 per cent) felt confident about food and drink safety at special events, which indicates a generally positive perception of food safety measures.

The survey’s results shed light on critical aspects of special events. While existing accessibility regulations appear effective in ensuring accessibility for attendees, there is room for improvement. The prevalence of unreported harassment incidents underscores a potential need for better reporting mechanisms and ongoing staff/ volunteer / bystander training. There is a desire for Ottawa’s special events to be safe and inclusive for all residents. However, there are differing opinions on how to achieve this balance, particularly regarding freedom of expression and addressing the needs of different groups.

Background

This survey ran on Engage Ottawa from April 3 to April 29, 2024, and was promoted through social media posts and paid promotion on Facebook running from April 23 to April 29, 2024. In total, 92 residents responded to this survey. The total number of responses for each question is reported beside the question. For convenience, individual responses are reported as both a total and a percentage.

Responses to open-ended questions have been reported in summary format. Individual responses have been cataloged and made anonymous for sharing with the project team and other City departments where appropriate.

Next Steps

A detailed analysis of survey results will occur over the coming months. This will include analysis through an equity, diversity, and inclusion lens that will utilize demographic data collected through the survey’s “Tell us about yourself” section. Full analysis will be provided when the project team reports to Committee and Council in early 2025.

Inquiries

If you have questions or comments about the survey results, please contact By-law Reviews at bylawreviews@ottawa.ca or 613-580-2424 ext. 29529.

Survey Results

In April we asked residents to share their thoughts on how to ensure special events are safe and inclusive. Our goal was to assess a range of issues including, accessibility, harassment, sexual harassment, drugs and alcohol, smoking and vaping and extreme weather events.

Q1. Have you, or a friend or family member, ever been unable to participate in a special event due to a disability that was not accommodated by the organizer? (92 responses)

• Yes: 17 respondents or 18.5 per cent
• No: 57 respondents or 62 per cent
• I don’t recall: 18 respondents or 19.6 per cent

Q2. Please share your experience: (4000 characters max) (17 responses)

Responses outlined challenges faced by people with disabilities in Ottawa when attending various events and accessing public spaces. Responses spoke to challenges with physical barriers (lack of ramps, accessible washrooms, wide doorways, and designated parking spaces), informational barriers (lack of available information about available services) and communication barriers (absence of sign language interpreters, assistive listening devices, or captioned presentations). Per survey results, winter events often did not have adequate snow clearing to support accessibility needs. For festivals, responses cited crowds, limited seating, and lack of quiet space as areas of concern.

Q3. Do you have suggestions for how to better address the problems you have described? (4000 characters max) (16 responses)

Responses captured a wide range of accessibility needs and suggestions for improvement. Physical accessibility requirements focused on providing more available seating options for festivals, more available accessible parking spaces, reliable and accessible public transit, and adequate snow and ice removal at winter events. Responses spoke to how high ticket prices can be a financial barrier for persons on Ontario Disability Support Program (ODSP).

Suggestions for improvements also focused on ensuring organizers provide quiet zones and sensory retreat areas with staff who are trained on neurodiversity. Similarly, improvements for crowd management were highlighted as potential solutions. Further, respondents advocated for reduced wait times for persons with disabilities and more readily available information for persons requiring accommodation at events.

Q4. Have you experienced or witnessed harassment at a special event in Ottawa? (88 responses)

• Yes, once: 7 respondents or 8 per cent
• Yes, more than once: 29 respondents or 33 per cent
• No: 41 respondents or 46.6 per cent
• Uncertain/prefer not to say: 11 respondents or 12.5 per cent

Q5. Did you report these incidents? (29 responses)

• Yes: 3 respondents or 10.3 per cent
• No: 26 respondents or 89.7 per cent

Q6. Do you have any comments to share about your experiences reporting harassment? (Was it easy to do, was it taken seriously, how was it addressed?) (3 responses)

There were minimal responses to this question. Responses centered around individual experiences with protests and counter protests during the Winter 2022 Freedom Convoy event that had significant impacts on Ottawa’s downtown core.

Q7. Please explain why you chose not to report any of these experiences. (24 responses)

Responses indicated that when event attendees witness something they feel is inappropriate, they do not feel safe intervening. Responses expressed concerns over police favoring one side in protest/counter protest situations. Some contributors indicated they believed certain special events were not inclusive and they witnessed behavior they found offensive to their own personal beliefs.

Q8. Did you report this incident? (7 responses)

• Yes: 1 respondent or 14.3 per cent
• No: 6 respondents or 85.7 per cent

Q9. Please explain why you chose not to report this experience: (5 responses)

Responses cited uncertainty over the reporting procedure, feeling overwhelmed by the situation they were in, and a fear of retaliation as reasons they did not report. One respondent indicated that disagreements were to be expected and as such, they also did not report their experience.

Q10. Do you have any comments to share about your reporting experience? (Was it easy to do, was it taken seriously, how was it addressed?) (1 response)

The singular response to this question indicated the reporting process for harassment was slow and did not feel like a priority to the reporting body.

Q11. Are event staff and volunteers effective in stopping harassment when it occurs? (92 responses)

• Always: 4 respondents or 4.3 per cent
• Most of the time: 8 respondents or 8.7 per cent
• Sometimes: 20 respondents or 21.7 per cent
• Rarely: 10 respondents or 10.9 per cent
• Never: 6 respondents or 6.5 per cent
• I don’t know/No opinion: 44 respondents or 47.8 per cent

Q12. Do current event plans and policies do enough to prevent harassment at special events? (92 responses)

• Yes: 20 respondents or 21.7 per cent
• No: 30 respondents or 32.6 per cent
• Uncertain: 37 respondents or 40.2 per cent
• Other: 5 respondents or 5.4 per cent

Q13. Do you have any specific suggestions that may help to prevent incidents of harassment at special events? (92 responses)

• Yes: 36 respondents or 39.1 per cent
• No: 56 respondents or 60.9 per cent

Q14. Please share your suggestion with the By-law Review Team (4000 characters max) (36 responses)

Responses relayed a desire for increased law enforcement and security presence at events. Respondents indicated they wanted on-site security to appear more approachable and for them to be trained on how to handle harassment complaints appropriately. Further, survey answers indicated that a clear code of conduct with a zero-tolerance policy for harassment would be helpful, as would bystander intervention training for staff and as volunteers at events. Contributors advised they want more clear information on where to report harassment and for there to be designated safe spaces for attendees to report harassment at special events.

Q15. Have you ever experienced or witnessed discrimination at a special event in Ottawa? (87 responses)

• Yes, once: 5 respondents or 5.7 per cent
• Yes, more than once: 29 respondents or 33 per cent
• No: 42 respondents or 48.3 per cent
• Uncertain/prefer not to say: 11 respondents or 12.6 per cent

Q16. Which of the following have you experienced or witnessed? (Check all that apply) (29 responses)

• Discrimination against a participant by event staff: 10 respondents or 34.5 per cent
• Discrimination by a participant against another: 10 respondents or 34.5 per cent
• Discrimination against event staff by a participant: 16 respondents or 55.2 per cent
• Discrimination against event staff by other event staff: 3 respondents or 10.3 per cent
• Other: 8 respondents or 27.6 per cent

Q17. Did you report these incidents? (29 responses)

• Yes: 5 respondents or 17.2 per cent
• No: 24 respondents or 82.8 per cent

Q18. Do you have any comments to share about your experiences reporting discrimination? (Was it easy to do, was it taken seriously, how was it addressed?) (4000 characters max) (4 responses)

Responses to this question centered around respondents feeling unheard when they reported discrimination.

Q19. Please explain why you chose not to report any of these experiences: (17 responses)

Responses showed that survey contributors did not report incidents of discrimination they observed because they felt like it was not worth reporting and believed their complaints would be ignored. Some responses suggested that people did not feel safe reporting these incidents and had a belief that the justice system would not help them. Comments suggested a lack of clarity on who to report these incidents to or how to report them.

Q20. Which of the following have you experienced or witnessed? (Check all that apply) (5 responses)

• Discrimination against a participant by event staff: 0 respondents or 0 per cent
• Discrimination by a participant against another: 3 respondents or 60.0 per cent
• Discrimination against event staff by a participant: 1 respondent or 20 per cent
• Discrimination against event staff by other event staff: 0 respondents or 0 per cent
• Other: 1 respondent or 20 per cent

Q21. Did you report this incident? (5 responses)

• Yes: 0 respondents or 0 per cent
• No: 5 respondents or 100 per cent

Q23. Please explain why you chose not to report this experience; (4000 characters max) (4 responses)

Respondents explained that they did not know who to tell or if reporting would help. Contributors assumed that the reporting process would be lengthy.

Q24.Do event staff and volunteers intervene to stop discrimination when it occurs? (89 responses)

• Always: 2 respondents or 2.2 per cent
• Most of the time: 7 respondents or 7.9 per cent
• Sometimes: 20 respondents or 22.5 per cent
• Rarely: 5 respondents or 5.6 per cent
• Never: 4 respondents or 4.5 per cent
• I don’t know/No opinion: 51 respondents or 57.3 per cent

Q25. Do event plans and policies do enough to prevent discrimination at special events? (89 responses)

• Yes: 20 respondents or 22.5 per cent
• No: 26 respondents or 29.2 per cent
• I don’t know/no opinion: 43 respondents or 48.3 per cent

Q26. Do you have any specific suggestions on how to help ensure special events are inclusive for all participants? (91 responses)

• Yes: 29 respondents or 31.9 per cent
• No: 62 respondents or 68.1 per cent

Q27. Please share your suggestion with the By-law Review Team: (4000 characters max) (28 responses)

Suggestions on how to ensure special events are inclusive for all were related to:

Accessibility: Responses highlighted the need for staff trained in neurodiversity and accessible event spaces.

Communication and Signage: Clear signage against discrimination and promoting inclusivity was suggested.

Security and Crowd Control: Having a clear plan for crowd control and a visible police/security presence was important to some respondents.

Enforcement and Policies: People suggested clear consequences for discrimination, proper training for event staff, and enforcing laws against hate speech and violence.

Q28. Do you recall seeing messages concerning sexual harassment and violence prevention at special events you have attended in the past 12 months? (90 responses)

• Yes: 7 respondents or 7.8 per cent
• No: 62 respondents or 68.9 per cent
• Uncertain: 21 respondents or 23.3 per cent

Q29. Do event plans and policies do enough to prevent sexual harassment/violence at special events? (90 responses)

• Yes: 15 respondents or 16.7 per cent
• No: 18 respondents or 20 per cent
• Uncertain: 55 respondents or 61.1 per cent
• Other: 2 respondents or 2.2 per cent

Q30. Do event staff intervene to stop sexual harassment/violence when it occurs? (91 responses)

• Always: 3 respondents or 3.3 per cent
• Most of the time: 2 respondents or 2.2 per cent
• Sometimes: 14 respondents or 15.4 per cent
• Rarely: 4 respondents or 4.4 per cent
• Never: 3 respondents or 3.3 per cent
• I don’t know/No opinion: 63 respondents or 69.2 per cent
• Other: 2 respondents or 2.2 per cent

Q31. Do you have any specific suggestions to help reduce sexual harassment/violence at special events? (91 responses)

• Yes: 18 respondents or 19.8 per cent
• No: 73 respondents or 80.2 per cent

Q32. Please share your suggestion with the By-law Review Team (4000 characters max) (18 responses)

This question received a wide variety of responses. Responses showed support for organizers, staff, and volunteers to receive training to help prevent sexual harassment. Additional responses included advocacy for stricter enforcement by police and more public education campaigns on the issue.

Q33. Do you smoke or vape, either cannabis or tobacco/nicotine? (91 responses)

• Yes, regularly: 9 respondents or 9.9 per cent
• Yes, occasionally: 4 respondents or 4.4 per cent
• No: 72 respondents or 79.1 per cent
• Prefer not to say: 6 respondents or 6.6 per cent

Q34. How frequently are you exposed to second-hand smoke and vapours at outdoor special events? (91 responses)

• Frequently: 28 respondents or 30.8 per cent
• Occasionally: 33 respondents or 36.3 per cent
• Rarely: 23 respondents or 25.3 per cent
• Never: 7 respondents or 7.7 per cent

Q35. How concerned are you about the amount of exposure to second-hand smoke and vapours at outdoor special events? (91 responses)

• Very concerned: 29 respondents or 31.9 per cent
• Moderately concerned: 18 respondents or 19.8 per cent
• Somewhat concerned: 17 respondents or 18.7 per cent
• Not concerned: 26 respondents or 28.6 per cent
• No opinion: 1 respondents or 1.1 per cent

Q36. Do event staff and volunteers intervene to stop illicit smoking or vaping when it occurs? (92 responses)

• Always: 4 respondents or 4.3 per cent
• Most of the time: 9 respondents or 9.8 per cent
• Sometimes: 9 respondents or 9.8 per cent
• Rarely: 24 respondents or 26.1 per cent
• Never: 13 respondents or 14.1 per cent
• Uncertain/No opinion: 33 respondents or 35.9 per cent

Q37. Do event staff and volunteers control access to designated smoking areas? (92 responses)

• Always: 3 respondents or 3.3 per cent
• Most of the time: 9 respondents or 9.8 per cent
• Sometimes: 8 respondents or 8.7 per cent
• Rarely: 15 respondents or 16.3 per cent
• Never: 3 respondents or 3.3 per cent
• Uncertain/No opinion: 54 respondents or 58.7 per cent

Q38. Should events be required to maintain a buffer zone to provide distance between designated smoking and non-smoking areas? (92 responses)

• Yes: 63 respondents or 68.5 per cent
• No: 14 respondents or 15.2 per cent
• Uncertain: 15 respondents or 16.3 per cent

Q39. How concerned are you about your safety due to drug or alcohol consumption at special events in Ottawa? (92 responses)

• Very concerned: 20 respondents or 21.7 per cent
• Moderately concerned: 17 respondents or 18.5 per cent
• Somewhat concerned: 23 respondents or 25 per cent
• Not concerned: 30 respondents or 32.6 per cent
• Uncertain/No opinion: 2 respondents or 2.2 per cent

Q40. Thinking of special events you have attended, how frequently have you noticed the following: (92 responses)

Identification checks for proof of age:

• Always: 17 respondents
• Often: 23 respondents
• Occasionally: 15 respondents
• Rarely: 12 respondents
• Never: 7 respondents
• Uncertain: 18 respondents

Availability of low-cost non-alcoholic drinks:

• Always: 6 respondents
• Often: 9 respondents
• Occasionally: 22 respondents
• Rarely: 20 respondents
• Never:11 respondents
• Uncertain: 23 respondents

Access to first aid:

• Always: 22 respondents
• Often: 22 respondents
• Occasionally: 20 respondents
• Rarely: 8 respondents
• Never: 1 respondent
• Uncertain: 13 respondents

Event security:

• Always: 26 respondents
• Often: 30 respondents
• Occasionally: 20 respondents
• Rarely: 5 respondents
• Never: 1 respondent
• Uncertain: 10 respondents

Helpful staff/volunteers:

• Always: 18 respondents
• Often: 32 respondents
• Occasionally: 25 respondents
• Rarely: 3 respondents
• Never: 1 respondent
• Uncertain: 13 respondents

Toilets and health facilities in accessible and well-lit areas:

• Always: 10 respondents
• Often: 27 respondents
• Occasionally: 29 respondents
• Rarely: 15 respondents
• Never: 2 respondents
• Uncertain: 8 respondents

Free water is provided and readily available

• Always: 3 respondents
• Often: 11 respondents
• Occasionally: 16 respondents
• Rarely: 28 respondents
• Never: 20 respondents
• Uncertain: 14 respondents

Safety signage in high traffic areas

• Always: 3 respondents
• Often: 15 respondents
• Occasionally: 30 respondents
• Rarely: 14 respondents
• Never: 3 respondents
• Uncertain: 27 respondents

Presence of police and paramedics

• Always: 12 respondents
• Often: 35 respondents
• Occasionally: 33 respondents
• Rarely: 3 respondents
• Never: 2 respondents
• Uncertain: 7 respondents

QR codes to mental health and substance use resources on tickets and/or entry bracelets

• Always: 10 respondents
• Often: 4 respondents
• Occasionally: 4 respondents
• Rarely: 16 respondents
• Never: 15 respondents
• Uncertain: 53 respondents

Q41. Do event staff and volunteers intervene to address incidents of public intoxication when they occur? (92 responses)

• Always: 3 respondents or 3.3 per cent
• Most of the time: 18 respondents or 19.6 per cent
• Sometimes: 17 respondents or 18.5 per cent
• Rarely: 16 respondents or 17.4 per cent
• Never: 1 respondent or 1.1 per cent
• Uncertain/No opinion: 37 respondents or 40.2 per cent

Q42. When purchasing food or drinks at a special event, how confident are you that the products will be safe to consume? (92 responses)

• Very confident: 41 respondents or 44.6 per cent
• Somewhat confident: 32 respondents or 34.8 per cent
• Somewhat concerned: 7 respondents or 7.6 per cent
• Very concerned: 6 respondents or 6.5 per cent
• Uncertain/No opinion: 6 respondents or 6.5 per cent

Q43. Have you ever experienced illness due to food or drinks served at a special event? (92 responses)

• No, or not that I am aware of: 80 respondents or 87 per cent
• Possibly. I did get sick following an event, but the source wasn’t confirmed: 11 respondents or 12 per cent
• Yes. The cause of illness was confirmed by a medical professional: 1 respondent or 1.1 per cent

Q44. Was this illness reported to Ottawa Public Health? (11 responses)

• Yes: 1 respondent or 9.1 per cent
• No: 10 respondents or 90.9 per cent
• Uncertain/I don’t recall: 0 respondents or 0 per cent

Q45. Have you experienced any of the following while attending a special event: (Check all that apply) (80 responses)

• Extreme heat: 53 respondents or 66.3 per cent
• Extreme cold: 28 respondents or 35 per cent
• Sudden heavy rain: 40 respondents or 50 per cent
• Freezing rain: 8 respondents or 10 per cent
• Lightning: 23 respondents or 28.8 per cent
• Heavy winds (enough to break small branches or cause balance issues): 26 respondents or 32.5 per cent
• Lack of shade: 59 respondents or 73.8 per cent
• Poor air quality: 14 respondents or 17.5 per cent
• Other (please specify): 3 respondents or 3.8 per cent

Q46. Do event plans and policies effectively address participant safety during extreme weather events? (92 responses)

• Always: 5 respondents or 5.4 per cent
• Most of the time: 19 respondents or 20.7 per cent
• Some of the time: 22 respondents or 23.9 per cent
• Rarely: 14 respondents or 15.2 per cent
• Never: 3 respondents or 3.3 per cent
• Uncertain/No opinion: 29 respondents or 31.5 per cent

Q47. Do you check weather forecasts/advisories before attending special events? (92 responses)

• Always: 60 respondents or 65.2 per cent
• Most of the time: 27 respondents or 29.3 per cent
• Some of the time: 3 respondents or 3.3 per cent
• Rarely: 1 respondent or 1.1 per cent
• Never: 1 respondent or 1.1 per cent
• I don’t know/No opinion: 0 respondents or 0 per cent
• Never: 0 respondents or 0 per cent

Q48. Should the City consider a code of conduct for participants of special events? (92 responses)

• Yes: 44 respondents or 47.8 per cent
• No: 26 respondents or 28.3 per cent
• Uncertain: 22 respondents or 23.9 per cent

Q49. Should the City refuse permits for special events that are against the interests of groups protected by the Ontario Human Rights Code? (92 responses)

• Yes: 53 respondents or 57.6 per cent
• No: 23 respondents or 25 per cent
• Uncertain: 16 respondents or 17.4 per cent

Q50. Should the City refuse permits to special events that do not have accessibility plans in place? (92 responses)

• Yes: 45 respondents or 48.9 per cent
• No: 29 respondents or 31.5 per cent
• Uncertain: 18 respondents or 19.6 per cent

Q51. Should the City provide special event safety training for residents? (92 responses)

• Yes: 37 respondents or 40.2 per cent
• No: 26 respondents or 28.3 per cent
• Uncertain: 29 respondents or 31.5 per cent

Q52. Do you have any suggestions to make it easier to report incidents that occur at special events? (4000 characters max) (31 responses)

Reporting Methods

• Have multiple ways for people to report incidents.
• Make sure these ways of reporting incidents are accessible.

Awareness and Promotion

• Provide clear contact information for reporting in event advertisements, websites, tickets and at the venue itself.
• Post clear signage about reporting procedures at events.

Special Event Staff

• Train staff to identify and report incidents proactively.
• Establish clear policies for reporting incidents and how to manage these complaints.
• Integrate a complaints process into event specific apps.

Responses stated that special event organizers should focus on prevention efforts, ensuring visible event security and police personnel and managing alcohol consumption at events.

Q53. Do you have any additional comments concerning safety or inclusivity to share with the special events review team? (4000 characters max) (92 responses)

Responses provided were along the following themes.

Safety

• Increased security at public transit stations during festivals.
• Better lighting in event areas at night.
• More washrooms and better access to free water.
• Training for special event attendees.
• Better management of intoxicated crowds.

Inclusivity

• Ensuring events are accessible for people with disabilities.
• Address safety concerns for marginalized groups.
• Consider the needs of low-income residents who may not be able to afford expensive events.

Q54. Would you like to help us by answering some questions about yourself? (92 responses)

• Yes: 61 respondents or 66.3 per cent
• No: 31 respondents or 33.7 per cent

Q55. In a typical year, what types of special events do you participate in? (Check all that apply) (61 responses)

• Music festivals: 42 respondents or 68.9 per cent
• Food festivals: 46 respondents or 75.4 per cent
• Ethno-cultural events: 18 respondents or 29.5 per cent
• Fairs: 39 respondents or 63.9 per cent
• Community events: 46 respondents or 75.4 per cent
• Block parties: 11 respondents or 18 per cent
• Events at City beaches: 14 respondents or 23 per cent
• Running/cycling events: 9 respondents or 14.8 per cent
• Food festivals: 46 respondents or 75.4 per cent
• Parades: 32 respondents or 52.5 per cent
• Other: 4 respondents or 6.6 per cent

Q56. How do you identify or express your gender? (Select all that apply) (58 responses)

• Woman: 37 respondents or 63.8 per cent
• Man: 17 respondents or 29.3 per cent
• Transgender: 1 respondent or 1.7 per cent
• Non-binary: 5 respondents or 8.6 per cent

Q57. Are you an Aboriginal/Indigenous person? (Select all that apply) (57 responses)

• I am Inuit: 0 respondents or 0 per cent
• I am Métis: 0 respondents or 0 per cent
• I am First Nations: 1 respondent or 1.8 per cent
• No: 56 respondents or 98.2 per cent

Q58. Are you a person with one or more disabilities? (59 responses)

• Yes: 28 respondents or 47.5 per cent
• No: 31 respondents or 52.5 per cent

Q59. Are you a member of a visible minority group? (59 responses)

• Yes: 11 respondents or 18.6 per cent
• No: 48 respondents or 81.4 per cent

Q60. Are you a member of the 2SLGBTQQIA+ community? (Two-spirited, Lesbian, Gay, Bi-sexual, Trans, Queer, Questioning Intersex, Asexual plus) (59 responses)

• Yes: 23 respondents or 39 per cent
• No: 36 respondents or 61 per cent

Q61. Which of the following describes you: (59 responses)

• Not born in Canada and have lived in Canada for less than 5 years: 0 respondents or 0 per cent
• Not born in Canada and have lived in Canada for over 10 years: 11 respondents or 18.6 per cent
• Not born in Canada and have lived in Canada for 5 to 10 years: 2 respondent or 3.4 per cent
• Born in Canada: 46 respondents or 78 per cent

Q63. Please indicate your age from the categories below: (60 responses)

• Under 18: 0 respondents or 0 per cent
• 18-34: 8 respondents or 13.3 per cent
• 35-54: 28 respondents or 46.7 per cent
• 55 to 69: 21 respondents or 35 per cent
• 70 or older: 3 respondents or 5 per cent

The fourth survey concerning the Review of Special Event By-laws is now open.

This survey asks questions about outdoor events on City streets, including parades, demonstrations, block parties, and sidewalk sales.

Have your say before June 27, 2024.

Go to Survey