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Engage Ottawa introduces new and innovative online tools to improve how the City engages with you. These online tools give you the opportunity to weigh in on the projects and initiatives that you care about, at your convenience.

<div class="OutlineElement Ltr SCXW261943715 BCX8"> </div><iframe width="640" height="360" src="https://www.youtube.com/embed/IU7k2rE9SPs?&wmode=opaque&rel=0" frameborder="0" allowfullscreen="" class="fr-draggable"></iframe><div class="OutlineElement Ltr SCXW261943715 BCX8">Do you have ideas on how the City of Ottawa can improve our services and save money to reinvest into other priorities? If so, we want to hear from you! </div><div class="OutlineElement Ltr SCXW261943715 BCX8">We&rsquo;re conducting service reviews and we want to harness the incredible wisdom of people like you, who live in Ottawa and who contribute to our beautiful city every day. Our goal is to put any savings that are found from the service reviews towards the <a class="Hyperlink SCXW261943715 BCX8" href="https://ottawa.ca/en/city-hall/budget-finance-and-corporate-planning/corporate-planning#section-52d4580d-53d4-470f-9482-59782c99a7d8" rel="noreferrer noopener" target="_blank">Term of Council priorities</a>. These priorities are focused on making our beautiful city an even better place to live, learn, work and play. </div><div class="OutlineElement Ltr SCXW261943715 BCX8">We welcome any new and innovative ideas on how we can offer services in a different way, or how we can be more cost-effective.<span class="EOP SCXW261943715 BCX8" data-ccp-props='{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":259}'> </div>What is a service review? <div class="OutlineElement Ltr SCXW12952183 BCX8"> A service review is an evaluation of an organization&rsquo;s services to look for improvements to service delivery, efficiency and effectiveness. Ottawa City Council and City staff are also sharing their ideas in these services reviews. </div><div class="OutlineElement Ltr SCXW12952183 BCX8"> We are committed to reporting back to you with our successes, but please note that, while all ideas will be shared with the relevant City departments, only those ideas that are deemed feasible will be considered. </div><div class="OutlineElement Ltr SCXW12952183 BCX8"> What type of ideas are we looking for? </div><div class="OutlineElement Ltr SCXW12952183 BCX8"> We are starting by focusing the service reviews on the four themes of the <a class="Hyperlink SCXW12952183 BCX8" href="https://ottawa.ca/en/city-hall/budget-finance-and-corporate-planning/corporate-planning#section-52d4580d-53d4-470f-9482-59782c99a7d8" rel="noreferrer noopener" target="_blank">2023-2026 Term of Council Priorities</a>. Each theme will last up to three months, during which time you will be able offer ideas and suggestions on that topic. </div><div class="OutlineElement Ltr SCXW12952183 BCX8"> The priorities are focused on creating an Ottawa that: </div><div class="SCXW12952183 BCX8"><div class="ListContainerWrapper SCXW12952183 BCX8"><ul class="BulletListStyle1 SCXW12952183 BCX8"><li aria-setsize="-1" class="OutlineElement Ltr SCXW12952183 BCX8" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-listid="8"><a href="https://engage.ottawa.ca/liveableforall">Has affordable housing and is more liveable for all</a> (fall 2023) Open for feedback</li><li aria-setsize="-1" class="OutlineElement Ltr SCXW12952183 BCX8" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-listid="8">Is more connected with reliable, safe and accessible mobility options (winter 2024) </li><li aria-setsize="-1" class="OutlineElement Ltr SCXW12952183 BCX8" data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-listid="8">Is green and resilient (spring 2024) </li><li aria-setsize="-1" class="OutlineElement Ltr SCXW12952183 BCX8" data-aria-level="1" data-aria-posinset="4" data-font="Symbol" data-leveltext="" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-listid="8">Has a diversified and prosperous economy (summer 2024) </li></ul> </div><div class="OutlineElement Ltr SCXW12952183 BCX8"> Your city, your ideas! </div><div class="OutlineElement Ltr SCXW12952183 BCX8">We understand that each one of you brings unique perspectives and experiences to the table, and we want to tap into that diverse pool of knowledge. Whether you have suggestions on how we can improve service delivery, save money through innovative practices, or simply do things differently to achieve better outcomes, we want to hear from you! </div><div class="OutlineElement Ltr SCXW12952183 BCX8">Your input will play a crucial role in shaping the future of our city, allowing us to prioritize projects, allocate resources effectively, and create a more sustainable and prosperous Ottawa. Your ideas have the power to drive positive change, making a lasting impact on our community for years to come. </div><div class="OutlineElement Ltr SCXW12952183 BCX8">Residents will be able to engage with the City about our services in an open and transparent way throughout the term of this City Council. Feel free to explore this page and stay tuned for more news and engagement opportunities as the City rolls out this important initiative. </div></div><table class="noBorder" style="width: 100%;"><tbody><tr><td style="width: 50.0001%;"> </td><td style="width: 49.9999%; vertical-align: top;"> </td></tr><tr><td style="width: 50.0001%;"> </td><td style="width: 49.9999%;"> </td></tr></tbody></table>

Your city, your ideas: City of Ottawa Service Reviews

<div class="SCXW256231969 BCX8"><div class="OutlineElement Ltr SCXW256231969 BCX8"><iframe width="640" height="360" src="https://www.youtube.com/embed/H15dMVVHKDI?&wmode=opaque&rel=0" frameborder="0" allowfullscreen="" class="fr-draggable"></iframe> Ottawa is a beautiful city with unique features that add to the quality of life of the people who live here. It is a vast urban, suburban and rural city with a rich cultural and multilingual mix. It has a strong economy and is home to a highly educated population. </div><div class="OutlineElement Ltr SCXW256231969 BCX8">However, there is an increasing need to support those living on low to moderate incomes. </div><div class="OutlineElement Ltr SCXW256231969 BCX8">We are looking for suggestions to help us meet our goal of creating a city that has affordable housing and is more liveable for all. </div><div class="OutlineElement Ltr SCXW256231969 BCX8">We welcome any new and innovative ideas on how we can offer services in a different way, or how we can be more cost-effective. </div><div class="OutlineElement Ltr SCXW256231969 BCX8">What does it mean to have a liveable city? </div><div class="OutlineElement Ltr SCXW256231969 BCX8">It means living in a city that offers services that affect the lives of all residents, including those most in need. It also means making sure that people have access to affordable housing, emergency services, employment services, licensed child care, early years services and to supports for mental health and substance use. </div><div class="OutlineElement Ltr SCXW256231969 BCX8">A liveable city is also one with parks, recreation and cultural services in communities. In Ottawa, it means ensuring quality services for Francophones, Indigenous Peoples, racialized citizens and families facing barriers. </div><div class="OutlineElement Ltr SCXW256231969 BCX8">We have already started improving services and finding more effective ways of working to help create a city that has affordable housing and that is more liveable for all. We have listed some examples of these efforts below to give you a sense of the work that is underway. </div><div class="OutlineElement Ltr SCXW256231969 BCX8">But we know there is more that can be done. </div><div class="OutlineElement Ltr SCXW256231969 BCX8">Do you have creative ideas on how we can work differently and save money so that we can become a city with affordable housing that is more liveable for all? If you have any suggestions, you can let us know by sharing your feedback below. It&rsquo;s your city and your ideas. </div><div class="OutlineElement Ltr SCXW256231969 BCX8">Here are some examples of the work that we already do as part of this priority: </div><div class="ListContainerWrapper SCXW256231969 BCX8"><ul class="BulletListStyle1 SCXW256231969 BCX8"><li aria-setsize="-1" class="OutlineElement Ltr SCXW256231969 BCX8" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-listid="1"><a class="Hyperlink SCXW256231969 BCX8" href="https://ottawa.ca/en/city-hall/city-news/newsroom/working-city-ottawa-put-me-right-path" rel="noreferrer noopener" target="_blank">Working at the City of Ottawa put me on the right path</a><span class="EOP SCXW256231969 BCX8" data-ccp-props='{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":259,"335559991":360}'> </li><li aria-setsize="-1" class="OutlineElement Ltr SCXW256231969 BCX8" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-listid="1"><a class="Hyperlink SCXW256231969 BCX8" href="https://ottawa.ca/en/city-hall/city-news/newsroom/stories-worth-borrowing-come-meet-some-living-books-human-library" rel="noreferrer noopener" target="_blank">Stories worth borrowing: The Human Library</a><span class="EOP SCXW256231969 BCX8" data-ccp-props='{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":259,"335559991":360}'> </li><li aria-setsize="-1" class="OutlineElement Ltr SCXW256231969 BCX8" data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-listid="1"><a class="Hyperlink SCXW256231969 BCX8" href="https://ottawa.ca/en/city-hall/city-news/newsroom/building-hub-support" rel="noreferrer noopener" target="_blank">Building a Hub of support</a><span class="EOP SCXW256231969 BCX8" data-ccp-props='{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":259,"335559991":360}'> </li><li aria-setsize="-1" class="OutlineElement Ltr SCXW256231969 BCX8" data-aria-level="1" data-aria-posinset="4" data-font="Symbol" data-leveltext="" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-listid="1"><a class="Hyperlink SCXW256231969 BCX8" href="https://ottawa.ca/en/city-hall/city-news/newsroom/first-first-responders-answering-your-9-1-1-call" rel="noreferrer noopener" target="_blank">The &ldquo;first&rdquo; first responders answering your 9-1-1 call</a><span class="EOP SCXW256231969 BCX8" data-ccp-props='{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":259,"335559991":360}'> </li></ul></div></div><div class="OutlineElement Ltr SCXW256231969 BCX8">We expect to receive many ideas from Ottawa residents and will not be able to respond to each individual suggestion. Every idea will be reviewed within the department that is responsible for the idea. </div>

A city that has affordable housing and is more liveable for all 

Ottawa Fire Services protects the lives, property, and environment for the residents of and visitors to the City of Ottawa.Ottawa Fire Services (OFS) responds from 45 stations located across the City of Ottawa. Collectively, these stations provide service to approximately 1,046,440 residents across 2,796 square kilometers. The OFS team is comprised of career firefighters, volunteer firefighters as well as inspection, education, safety, training, communications, maintenance and operational support personnel.The OFS vision is:<ul><li>To progressively advance our emergency responses, training, education, prevention, and safety standards to meet the ever-evolving needs of our community.</li><li>To be a caring, healthy, and diverse workplace that is committed to change.</li><li>To be a service that leads with new technology, techniques, and equipment.</li><li>To be professional, accountable, customer-centric and safety oriented.</li></ul>OFS personnel provide many valuable services to the community beyond fighting fires, including:<ul><li>Public fire safety education;</li><li>Application of fire safety standards and enforcement, including thorough fire cause, origin and circumstance evaluations, Fire Code compliance, investigations, fire inspections and risk assessments;</li><li>Effective emergency response, including fire suppression and medical emergency calls, and rescue operations (e.g. water/ice rescue, automobile extrication, confined space, trench, collapse and high angle) and special operations such as responding to hazardous materials calls; and</li><li>Recruitment outreach and community engagement campaigns such as Camp FFIT (Female Firefighters in Training).</li></ul>As part of our commitment to serving our community we are looking for your feedback on the services we provide. This survey is voluntary, and the feedback will be used to help inform our programs and improve our services. Thank you for taking the time to share with us.

Ottawa Fire Services - Share Your Thoughts

Meridian Theatres @ Centrepointe Public ConsultationMeridian Theatres @ Centrepointe (MTAC) is a municipally owned and operated facility at Ben Franklin Place in Nepean. It includes a 954-seat Mainstage and a Studio Theatre seating between 199 &ndash; 234. MTAC currently operates under a mandate that was established by the former City of Nepean in 1987, thus not reflective of the current theatre landscape, community and audience needs and the emerging technologies utilized to operate the theatres. As such, the City of Ottawa has identified a need for MTAC to establish and update strategic priorities, providing clear operational direction for the theatres. Following an evaluation of the current operating model and consultations with stakeholders, an updated mandate and a 5-year strategic plan will be developed to establish a clear direction and delivery model for MTAC. If you have any questions, please contact <a href="mailto:strategie_theatres_strategy@ottawa.ca">strategie_theatres_strategy@ottawa.ca</a> GET INVOLVEDResident feedback is an important part of identifying and developing MTAC&rsquo;s priorities and direction. Complete the survey below to tell us about your experience with the theatre and how you feel City of Ottawa theatres should be operated.*Please note that the survey will close on December 31st, 2023.Accessibility is an important consideration for the City of Ottawa. If you require special accommodation, please email <a href="mailto:strategie_theatres_strategy@ottawa.ca">strategie_theatres_strategy@ottawa.ca</a>

Meridian Theatres @ Centrepointe Strategy

Ottawa&rsquo;s climate is changing. Overall Ottawa will become much warmer and wetter over the coming decades, with more extreme heat days, heavy rain and extreme weather events like severe winds, floods or winter storms. The City is developing a Climate Resiliency Strategy to guide how Ottawa can prepare for and respond to the anticipated impacts of changing climate conditions.The Climate Resiliency Strategy is one of eight priorities of the <a href="https://ottawa.ca/en/living-ottawa/environment-conservation-and-climate/climate-change-and-energy#section-2d50dd99-a144-4b93-b640-bdfddfb45def" rel="noopener noreferrer" target="_blank">Climate Change Master Plan</a>.Taking action on climate change requires reducing greenhouse gas emissions while also ensuring Ottawa is prepared for the impacts of a changing climate. <a href="https://ottawa.ca/en/living-ottawa/environment/climate-change-and-energy/energy-evolution" target="_blank">Energy Evolution</a> is the City&rsquo;s strategy to reach zero greenhouse gas emissions by 2050. The Climate Resiliency Strategy focuses on getting Ottawa ready for a changing climate. Learn more about <a href="https://ottawa.ca/en/living-ottawa/environment/climate-change-and-energy/energy-evolution" target="_blank">Energy Evolution</a> and <a href="https://ottawa.ca/en/living-ottawa/environment-conservation-and-climate/climate-change-and-energy/how-you-can-take-action-climate-change" target="_blank">what you can do to reduce your greenhouse gas emissions</a>.<h2>What will Ottawa&rsquo;s climate look like in the future and what are the risks?</h2>Overall Ottawa will become much warmer over the coming decades, with more heavy rain and more extreme weather events. Find out more about how we expect Ottawa&rsquo;s climate to change and the impacts this will have:<ul><li><a href="https://engage.ottawa.ca/climate-resiliency/news_feed/extreme-heat">Extreme heat and drought</a></li><li><a href="https://engage.ottawa.ca/climate-resiliency/news_feed/ottawa-in-2050-changing-seasons" rel="noopener noreferrer" target="_blank">Changing seasons</a></li><li><a href="https://engage.ottawa.ca/climate-resiliency/news_feed/rainandsnow">Rain and flooding</a></li><li><a href="https://engage.ottawa.ca/climate-resiliency/news_feed/extreme-events">Extreme weather events</a></li></ul><h2>Get involved and have your say</h2>To develop a strategy that values the perspectives and unique circumstances residents of Ottawa have, we need your input. You can get involved in the following ways:<ul><li>Share your <a href="https://engage.ottawa.ca/climate-resiliency?tool=brainstormer#tool_tab">ideas</a> for how we can all prepare for the impacts of climate change</li><li>Host your own climate conversation. Email us at <a href="mailto:climatechange@ottawa.ca">climatechange@ottawa.ca</a> to get resources to support you.</li></ul>Subscribe to the <a href="https://ottawa.ca/esubscriptions">climate change e-newsletter</a> to receive updates on the Climate Resiliency Strategy and other climate change initiatives.

Climate Resiliency Strategy

Outdoor Tennis and Pickleball StrategyPickleball is currently the fastest growing sport in North America. As such, demand for court space is steadily increasing across Ottawa, while tennis continues to be a well-loved sport in our community. The City has identified the need for an outdoor tennis and pickleball strategy, which will ensure that communities across Ottawa have access to both sports. The strategy will also serve as a reference guide for future management, oversight, and development of all public and club-operated outdoor tennis and pickleball courts. Currently the City operates over 500 outdoor tennis and pickleball courts, including combination courts (shared tennis and pickleball lines), single sport courts and municipal membership club courts.Following an evaluation of the current public court model, the strategy will identify a clear direction and delivery model for both outdoor tennis and pickleball across the city of Ottawa. If you have any questions, please contact <a data-fr-linked="true" href="mailto:tennis_pickleball@ottawa.ca">tennis_pickleball@ottawa.ca</a>. GET INVOLVEDResident feedback is an important part of developing the City&rsquo;s outdoor tennis and pickleball strategy. Complete the survey below to tell us about your household&rsquo;s use of the outdoor tennis and pickleball courts in your community. Accessibility is an important consideration for the City of Ottawa. If you require special accommodation, please email <a href="mailto:tennis_pickleball@ottawa.ca">tennis_pickleball@ottawa.ca</a> .

Outdoor Tennis and Pickleball Strategy

The City of Ottawa&#39;s Official Plan provides a vision for the future growth of the city and a policy framework to guide the city&#39;s physical development. In 2019, the City of Ottawa is beginning a multi-year process to develop a new Official Plan.On Thursday, October 17 from 2 to 6 pm in Council Chambers at Ottawa City Hall, 110 Laurier Avenue West, the City&#39;s Cultural Development and Initiatives Section hosted an open event called Defining Ottawa Together: Culture in the Official Plan. This public engagement session aimed to define the future of Ottawa through culture. Ideas were proposed and places/spaces were identified.This website is where the ideas from that session will live, and where you can participate from Friday, October 18 to Sunday, October 27 even if you couldn&#39;t join the session. Here is how:<ul><li>Ideas: Vote on the ideas from the Thursday, October 17 event that resonate with you the most</li><li>Places: Identify your key spaces and places according to suggested themes</li><li>Forum: Build on existing ideas or discuss new ideas</li></ul>

Defining Ottawa Together; Culture in the Official Plan

Meridian Theatres @ Centrepointe Public Survey