COVID-19: The Way Forward

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As Ottawa and the rest of the world continue to respond to this unprecedented time in history, the City of Ottawa and Ottawa Public Health are looking to learn more about your ideas, thoughts, perceptions, and understanding of current COVID-19 recommendations and the way forward as we learn to live with the virus in our community.

The City and Ottawa Public Health are exploring how we can support Ottawa residents as the Ontario Government has released its COVID-19 response framework: keeping Ontario safe and open.

During the previous phases of COVID-19 engagement, we asked you about the changes you have made to protect yourself and your loved ones from COVID-19, how easy it has been for you to receive and understand information from different levels of government, what kinds of supports you have accessed and your ideas on how to maintain physical distancing into the future. As the pandemic progressed, we asked for your priorities for easing restrictions in the City of Ottawa, your needs for City and Public Health programs and services, ideas on how to continue to support local businesses, thoughts on Stage 3 reopening, and much more. The full reports for phase 1, phase 2 and phase 3 of the COVID-19 engagement are available here.

Please check back regularly as we will update this page to seek ongoing feedback as we continue to navigate next steps.

For the latest information on COVID-19 in Ottawa, visit ottawapublichealth.ca/coronavirus. For information about municipal service changes and updates, please visit ottawa.ca/covid19.


As Ottawa and the rest of the world continue to respond to this unprecedented time in history, the City of Ottawa and Ottawa Public Health are looking to learn more about your ideas, thoughts, perceptions, and understanding of current COVID-19 recommendations and the way forward as we learn to live with the virus in our community.

The City and Ottawa Public Health are exploring how we can support Ottawa residents as the Ontario Government has released its COVID-19 response framework: keeping Ontario safe and open.

During the previous phases of COVID-19 engagement, we asked you about the changes you have made to protect yourself and your loved ones from COVID-19, how easy it has been for you to receive and understand information from different levels of government, what kinds of supports you have accessed and your ideas on how to maintain physical distancing into the future. As the pandemic progressed, we asked for your priorities for easing restrictions in the City of Ottawa, your needs for City and Public Health programs and services, ideas on how to continue to support local businesses, thoughts on Stage 3 reopening, and much more. The full reports for phase 1, phase 2 and phase 3 of the COVID-19 engagement are available here.

Please check back regularly as we will update this page to seek ongoing feedback as we continue to navigate next steps.

For the latest information on COVID-19 in Ottawa, visit ottawapublichealth.ca/coronavirus. For information about municipal service changes and updates, please visit ottawa.ca/covid19.


  • What do you think - Phase 4

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    17 Nov 2020
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    Tell us about the challenges that come with following COVID-19 prevention measures, your plans for safer holiday gatherings and social activities, how you reduce stress while living with COVID-19 and your thoughts on Ottawa Public Health’s COVID-19 communication strategies.

  • Contribute to the forum - Phase 4

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    17 Nov 2020
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    What are your family’s favourite outdoor activities do to in the winter months?

    What factors do you consider when deciding how you will celebrate holidays this year?

    Contribute to the forum here.

  • Share your ideas - Phase 4

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    17 Nov 2020
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    What ideas do you have for COVID safe activities and/or events that can increase residents’ sense of community belonging?

    Share your ideas here!

  • Share some good news

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    30 Apr 2020
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    Tell us about someone who has inspired you with their actions during the COVID-19 pandemic. What about them did you find inspiring and how has that impacted your life? Tell us here.

  • What we heard - Phase 3

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    26 Oct 2020
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    During the third phase of COVID-19 engagement, available from Aug. 21 to Sept. 18, 2020, we asked about the Temporary Mandatory Mask By-law, social circles, indoor/outdoor gathering restrictions and the reopening of higher risk sectors. The full report “COVID-19 What We Heard: results from August 21-September 18” is available here.

  • What we heard - Phase 2

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    21 Aug 2020
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    During the second phase of COVID-19 engagement, we asked about changes to your habits and behaviour as the pandemic progresses, your priorities for easing restrictions in the City of Ottawa, your needs for City and Public Health programs and services, ideas on how to continue to support local businesses and more. The full report “COVID-19 What We Heard: June 25-July 23” is available here.

  • What we heard - Phase 1

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    25 Jun 2020
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    During the first phase of COVID-19 engagement, we asked you about the changes you have made to protect yourself and your loved ones from COVID-19, how easy it has been for you to receive and understand information from different levels of government, what kinds of supports you have accessed, your ideas on how to maintain physical distancing into the future and much more. The full report “COVID-19 What We Heard” is available here.

  • Weekly questions - Pulse check - Phase 3

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    21 Aug 2020
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    What's on your mind this week?

  • Share your ideas - Phase 3

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    12 Nov 2020
    CLOSED: This discussion has concluded.
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    Businesses have been working hard to keep up with the required changes to operate safely during COVID-19.

    What creative solutions have you seen in local businesses to ensure the safety of their staff and customers during the pandemic?

    Share your ideas here!

  • What do you think - Phase 3

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    12 Nov 2020
    CLOSED: This discussion has concluded.
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    The phase 3 survey is now available!

    The City and Ottawa Public Health are exploring how we can support Ottawa residents as businesses and services have gradually reopened during Stage 3 of the Ontario Government’s Framework for Reopening our Province.

    In phase 3, we want to hear about how COVID-19 is affecting your life including your long-term aspirations and concerns living with the virus. We want to hear your perceptions of the mandatory mask bylaw and other safety measures, social circles and gathering limits and opening of higher risk sectors (i.e. gyms, bars, schools). We ask that you share your ideas for how businesses and services can operate safely.

    Your feedback will continue to help us develop a recovery plan that meets the needs and expectations of our community.

    Tell us what you think here.