New Technology Solution: Building Permits & Land Development Applications

Share on Facebook Share on Twitter Share on Linkedin Email this link

The City of Ottawa has undertaken a multi-year, technology project to replace components of the 20-year-old Municipal Application Partnership (MAP) software solution. The MAP software solution currently used for land development applications, permits and licensing by the Planning, Infrastructure and Economic Development Department (PIEDD) has reached end-of-life and requires modernization.

The city has signed a contract with COMPUTRONIX to implement their POSSE Land Management Software (LMS) for processing applications and permits. The POSSE LMS has been on the market for over 25 years and is now a significant competitor for many North American municipalities. This new technology solution will help modernize business processes to better serve residents, businesses and meet the city's evolving technology needs.

This modern software provides many advantages which includes:

  • A consistent user-friendly experience across multiple devices
  • Self-serve access and secure online payment options for the public
  • A mobile-friendly, bilingual, accessible, online web interface with responsive design
  • Remote access to real time information and tools for field workers using a mobile application

What does this mean for YOU?

This new technology solution will introduce a Customer Portal, and with it the ability to fully submit an application on any mobile device, from the comfort of your own home or work site. This new paperless process, allows you, the applicant, to enter information, upload plans and submit payment, without traveling to your nearest Client Service Center. You may check on the status of your application by routinely logging into your Customer Portal to view updates and comments from staff.

The project will use a phased in approach with three phases over approximately a five-year period.

Phase 1 is currently underway and will have two launches that include functions related to building permit records and reports, applications and inspections for items such as houses, multi-unit and large construction projects, pool enclosures, sundecks and accessory structures, etc.

The roll-out of the first phase will be as follows:

Launch 1 (October 2021)

  • Access to Building Permit Records and Compliance Reports only. These will have a whole new look and feel and include online web access!

Launch 2 (August 2022)

  • All remaining Building Code permits and applications. See FAQs for more details.


Have your say!

Take a few minutes to complete our quick poll or send us your questions about the project. We will be happy to get back to you and share more information as it becomes available. We want to hear from you!

We will be updating this page with new information and updates throughout the year. Please subscribe and visit the page frequently as the project rolls out, to stay informed and actively engaged.

The City of Ottawa has undertaken a multi-year, technology project to replace components of the 20-year-old Municipal Application Partnership (MAP) software solution. The MAP software solution currently used for land development applications, permits and licensing by the Planning, Infrastructure and Economic Development Department (PIEDD) has reached end-of-life and requires modernization.

The city has signed a contract with COMPUTRONIX to implement their POSSE Land Management Software (LMS) for processing applications and permits. The POSSE LMS has been on the market for over 25 years and is now a significant competitor for many North American municipalities. This new technology solution will help modernize business processes to better serve residents, businesses and meet the city's evolving technology needs.

This modern software provides many advantages which includes:

  • A consistent user-friendly experience across multiple devices
  • Self-serve access and secure online payment options for the public
  • A mobile-friendly, bilingual, accessible, online web interface with responsive design
  • Remote access to real time information and tools for field workers using a mobile application

What does this mean for YOU?

This new technology solution will introduce a Customer Portal, and with it the ability to fully submit an application on any mobile device, from the comfort of your own home or work site. This new paperless process, allows you, the applicant, to enter information, upload plans and submit payment, without traveling to your nearest Client Service Center. You may check on the status of your application by routinely logging into your Customer Portal to view updates and comments from staff.

The project will use a phased in approach with three phases over approximately a five-year period.

Phase 1 is currently underway and will have two launches that include functions related to building permit records and reports, applications and inspections for items such as houses, multi-unit and large construction projects, pool enclosures, sundecks and accessory structures, etc.

The roll-out of the first phase will be as follows:

Launch 1 (October 2021)

  • Access to Building Permit Records and Compliance Reports only. These will have a whole new look and feel and include online web access!

Launch 2 (August 2022)

  • All remaining Building Code permits and applications. See FAQs for more details.


Have your say!

Take a few minutes to complete our quick poll or send us your questions about the project. We will be happy to get back to you and share more information as it becomes available. We want to hear from you!

We will be updating this page with new information and updates throughout the year. Please subscribe and visit the page frequently as the project rolls out, to stay informed and actively engaged.

Questions


If you have any questions on the New Technology Solution for Building Permits and Land Development Applications or the engagement process, please feel free to ask your question here. 

We will answer all feedback and questions within three business days. 

Please note if questions are specific, they will be answered via email. You must have an Engage Ottawa account to ask a question. 

Thank you!