Towing Services Regulatory Review

Thank you for your interest in the Towing Services Regulatory review, which is now completed. Information related to this review including links to the City Council report and the new regulations for the towing industry can be found below. The new regulations will be in force on January 1, 2022.

Information about how to apply for a tow service operator license, tow truck driver license, or vehicle storage facility operator license can be found here: https://ottawa.ca/en/business/permits-and-licenses/business-licences, and any inquiries about the licensing process can be sent to: businesslicensing@ottawa.ca.

For further information on the new regulations read our article: New Regulations for Ottawa’s towing industry

The new regulations and the Council report can be found here:

Licensing By-law No. 2002-189

Public Garages - Schedule No. 3

Private Parking Enforcement Agencies - Schedule No. 30

Tow Service Operators, Tow Truck Drivers and Vehicle Storage Facility Operators - Schedule No. 35 (added by By-law No. 2021-315)

Council Disposition - 22 September 2021

Know your rights - What consumers need to know: Consumer Awareness City of Ottawa