Towing Services Regulatory Review

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A tow truck removing a car from an accident scene.

Thank you for your interest in the Towing Services Regulatory review, which is now completed. Information related to this review including links to the City Council report and the new regulations for the towing industry can be found below. The new regulations will be in force on January 1, 2022.

Information about how to apply for a tow service operator license, tow truck driver license, or vehicle storage facility operator license can be found here: https://ottawa.ca/en/business/permits-and-licenses/business-licences, and any inquiries about the licensing process can be sent to: businesslicensing@ottawa.ca.

For further information on the new regulations read our article: New Regulations for Ottawa’s towing industry

The new regulations and the Council report can be found here:

Licensing By-law No. 2002-189

Public Garages - Schedule No. 3

Private Parking Enforcement Agencies - Schedule No. 30

Tow Service Operators, Tow Truck Drivers and Vehicle Storage Facility Operators - Schedule No. 35 (added by By-law No. 2021-315)

Council Disposition - 22 September 2021

Know your rights - What consumers need to know: Consumer Awareness City of Ottawa


Thank you for your interest in the Towing Services Regulatory review, which is now completed. Information related to this review including links to the City Council report and the new regulations for the towing industry can be found below. The new regulations will be in force on January 1, 2022.

Information about how to apply for a tow service operator license, tow truck driver license, or vehicle storage facility operator license can be found here: https://ottawa.ca/en/business/permits-and-licenses/business-licences, and any inquiries about the licensing process can be sent to: businesslicensing@ottawa.ca.

For further information on the new regulations read our article: New Regulations for Ottawa’s towing industry

The new regulations and the Council report can be found here:

Licensing By-law No. 2002-189

Public Garages - Schedule No. 3

Private Parking Enforcement Agencies - Schedule No. 30

Tow Service Operators, Tow Truck Drivers and Vehicle Storage Facility Operators - Schedule No. 35 (added by By-law No. 2021-315)

Council Disposition - 22 September 2021

Know your rights - What consumers need to know: Consumer Awareness City of Ottawa


Q&A

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    i would very much like to see regulations for towing from private property. Also, if you are towing company you must not be able to operate in related industry i.e. parking, property management, Will this be included as part of towing industry review?. Thanks

    Michael Thomsen asked over 2 years ago

    Yes, this review will consider relationships between towing, parking and property management, and other related industries, and whether specific regulations or prohibitions are needed. This will include businesses currently licensed by the City as Private Parking Enforcement Agencies. Please note that currently, regulations for parking on private property are found in Part “B” of the City’s Traffic and Parking By-law. Changes to the Traffic and Parking By-law are not being considered at this time.


Page last updated: 09 Dec 2021, 04:00 PM