Towing Services Regulatory Review

Share on Facebook Share on Twitter Share on Linkedin Email this link
A tow truck removing a car from an accident scene.

Thank you for your interest in the Towing Services Regulatory review, which is now completed. Information related to this review including links to the City Council report and the new regulations for the towing industry can be found below. The new regulations will be in force on January 1, 2022.

Information about how to apply for a tow service operator license, tow truck driver license, or vehicle storage facility operator license can be found here: https://ottawa.ca/en/business/permits-and-licenses/business-licences, and any inquiries about the licensing process can be sent to: businesslicensing@ottawa.ca.

For further information on the new regulations read our article: New Regulations for Ottawa’s towing industry

The new regulations and the Council report can be found here:

Licensing By-law No. 2002-189

Public Garages - Schedule No. 3

Private Parking Enforcement Agencies - Schedule No. 30

Tow Service Operators, Tow Truck Drivers and Vehicle Storage Facility Operators - Schedule No. 35 (added by By-law No. 2021-315)

Council Disposition - 22 September 2021

Know your rights - What consumers need to know: Consumer Awareness City of Ottawa


Thank you for your interest in the Towing Services Regulatory review, which is now completed. Information related to this review including links to the City Council report and the new regulations for the towing industry can be found below. The new regulations will be in force on January 1, 2022.

Information about how to apply for a tow service operator license, tow truck driver license, or vehicle storage facility operator license can be found here: https://ottawa.ca/en/business/permits-and-licenses/business-licences, and any inquiries about the licensing process can be sent to: businesslicensing@ottawa.ca.

For further information on the new regulations read our article: New Regulations for Ottawa’s towing industry

The new regulations and the Council report can be found here:

Licensing By-law No. 2002-189

Public Garages - Schedule No. 3

Private Parking Enforcement Agencies - Schedule No. 30

Tow Service Operators, Tow Truck Drivers and Vehicle Storage Facility Operators - Schedule No. 35 (added by By-law No. 2021-315)

Council Disposition - 22 September 2021

Know your rights - What consumers need to know: Consumer Awareness City of Ottawa


  • Province of Ontario guide for towing and vehicle storage service providers

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    supporting image

    The Province of Ontario offers an online guide to help you learn about the rules for towing and vehicle storage service providers. Understanding the provincial rules and how they work can help to inform your opinion about what extra rules, if any, might be needed in Ottawa.

  • City of Ottawa considers new regulations for tow industry

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    supporting image

    Emergency and Protective Services has begun a review of regulations of the towing industry to address concerns related to consumer protection and public safety. This review is expected to finish in this fall.

    Do you have concerns about towing? Do you work in the industry? Use the Subscribe tool (on the right) to stay connected with news, discussions, surveys, and more.

  • What do you think?

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    CLOSED: This survey is now closed.
    supporting image

    Please take our short survey to share your views on towing in the City of Ottawa. This survey is now closed.

Page last updated: 09 Dec 2021, 04:00 PM