Child Care and Early Years Service System Plan (2025-2029) - CCEY Providers

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Service System Plan cover page

On April 30, 2025, City Council approved the Child Care and Early Years Service System Plan for 2025 to 2029.

This Service System Plan is the road map for the next five years that guides the planning and delivery of local early learning and child care services, ensuring programs are responsive to the needs of children 0 to 12 years old and their families. It establishes a shared vision, a five-year strategy statement, eight guiding principles, eight strategic priorities, and 55 actions (with outcomes).

The Service System Plan aims to:

  • simplify access for children and families,
  • reduce barriers and systemic inequities, and
  • create opportunities for meaningful reconciliation, all in support of strengthening the early learning and child care sector.

It also lays the groundwork for a strong future, as child care and early learning initiatives continue to evolve and align with the on-going implementation of the Canada-Wide Early Learning and Child Care system.

The development of the Children’s Services Service System Plan is aligned with the City of Ottawa Strategic plan (2023-2026) and directly supports the strategic objective to "Simplify access to social services to support those in need, including housing, employment and child-care services."

On April 30, 2025, City Council approved the Child Care and Early Years Service System Plan for 2025 to 2029.

This Service System Plan is the road map for the next five years that guides the planning and delivery of local early learning and child care services, ensuring programs are responsive to the needs of children 0 to 12 years old and their families. It establishes a shared vision, a five-year strategy statement, eight guiding principles, eight strategic priorities, and 55 actions (with outcomes).

The Service System Plan aims to:

  • simplify access for children and families,
  • reduce barriers and systemic inequities, and
  • create opportunities for meaningful reconciliation, all in support of strengthening the early learning and child care sector.

It also lays the groundwork for a strong future, as child care and early learning initiatives continue to evolve and align with the on-going implementation of the Canada-Wide Early Learning and Child Care system.

The development of the Children’s Services Service System Plan is aligned with the City of Ottawa Strategic plan (2023-2026) and directly supports the strategic objective to "Simplify access to social services to support those in need, including housing, employment and child-care services."

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  • Child Care and EarlyON - Service System Plan Survey

    8 days ago
    Share Child Care and EarlyON - Service System Plan Survey on Facebook Share Child Care and EarlyON - Service System Plan Survey on Twitter Share Child Care and EarlyON - Service System Plan Survey on Linkedin Email Child Care and EarlyON - Service System Plan Survey link
    CLOSED: This survey has concluded.

    You need to be signed in to add your comment.

    As Children’s Services works to update the Child Care and Early Years Service System Plan, it is important that we hear from providers. Feedback will help identify community priorities, strengths, challenges or gaps, and areas for action.

    Your feedback will also help ensure we are setting appropriate priorities for the next five years. The survey can be accessed and completed using the link below. The survey will be open until April 10th, 2024.

    We are committed to ensuring that all participants can access and complete this survey. If you require accommodations, please email childrensservices@ottawa.ca by adding “Caregiver Child Care and Early Years Survey - accommodations” to your subject line.

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Page last updated: 29 Oct 2025, 08:44 AM