Community Safety and Well-Being Plan
Everyone has a role to play in safety and well-being, and the City of Ottawa is seeking your feedback as we develop Ottawa’s Community Safety and Well-Being (CSWB) Plan. The plan, which is required under the Province’s Safer Ontario Act, 2018, will outline strategies and actions to improve safety and well-being for everyone in Ottawa. We have been listening to the community on the best ways for residents, organizations and government to work together to address well-being and safety issues in our communities.
Your voice matters! Jump in on the conversation from January 18 to February 28 for the CSWB Phase 2 consultations.
This phase of community engagement will focus on gathering more detailed feedback to set strategic objectives, strategies and actions on each of the six local priorities that will be the focus of Ottawa’s first CSWB Plan as follows: discrimination, marginalization & racism, financial security & poverty reduction, gender-based violence & violence against women, housing, integrated & simpler systems, and mental well-being.
Explore our engagement activities below, under ‘updates’ as well as our resources folder for more information. All feedback from this consultation period will be analyzed and summarized in a Phase 2 CSWB “What We Heard” report this spring. Sign up for project updates to stay informed.
Although both the Anti-Racism Secretariat and the Community Safety and Well-Being Plan each have their own mandate, our work is complementary to each other. Both groups are working together to help create a city that is equitable and safe for all and improves everyone’s well-being.
Everyone has a role to play in safety and well-being, and the City of Ottawa is seeking your feedback as we develop Ottawa’s Community Safety and Well-Being (CSWB) Plan. The plan, which is required under the Province’s Safer Ontario Act, 2018, will outline strategies and actions to improve safety and well-being for everyone in Ottawa. We have been listening to the community on the best ways for residents, organizations and government to work together to address well-being and safety issues in our communities.
Your voice matters! Jump in on the conversation from January 18 to February 28 for the CSWB Phase 2 consultations.
This phase of community engagement will focus on gathering more detailed feedback to set strategic objectives, strategies and actions on each of the six local priorities that will be the focus of Ottawa’s first CSWB Plan as follows: discrimination, marginalization & racism, financial security & poverty reduction, gender-based violence & violence against women, housing, integrated & simpler systems, and mental well-being.
Explore our engagement activities below, under ‘updates’ as well as our resources folder for more information. All feedback from this consultation period will be analyzed and summarized in a Phase 2 CSWB “What We Heard” report this spring. Sign up for project updates to stay informed.
Although both the Anti-Racism Secretariat and the Community Safety and Well-Being Plan each have their own mandate, our work is complementary to each other. Both groups are working together to help create a city that is equitable and safe for all and improves everyone’s well-being.
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Take a Survey - Phase 2
Share on Facebook Share on Twitter Share on Linkedin Email this link18 Jan 2021The City of Ottawa values your voice and wants to hear your ideas and experiences connected to safety and well-being. Feedback collected through the survey will help in the development of strategies and actions for each of the six priority areas to improve services and programs for Ottawa residents.
Connect to the CSWB survey here.
The more detail you can provide, the more effective we can be to develop the strategies and actions to address these priorities in the future.
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Community Toolkit & Resources - Phase 2
Share on Facebook Share on Twitter Share on Linkedin Email this link18 Jan 2021Check out the Community Toolkit to access many tools and resources to help you better understand and engage with your neighbours and networks on the CSWB Plan. Posters and discussion questions have been translated into multi-languages.
Link to the Toolkit and Resources here.
- Community Conversation Facilitator’s Guide – host your own meeting!
- CSWB factsheets, backgrounder, frequently asked questions, slide deck, and advertising poster
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Sign up for Virtual Consultations – Phase 2
Share on Facebook Share on Twitter Share on Linkedin Email this link18 Jan 2021Join us for a virtual community conversation! Development of Ottawa’s first CSWB Plan is underway and we want to hear from you about your ideas for strategies and actions to address the six priority areas.
Please register here for your preferred date as space is limited.
Each session will discuss one of the CSWB priorities in a small group setting. The virtual meeting will include a brief overview followed by facilitated virtual break-out sessions. Check out our CSWB Resources before your session to learn more about each of the priority areas.
If you require alternate formats or communication supports to participate in this consultation, or have any questions please reach out to us at CSWB/SBEC@ottawa.ca or 613-580-2424 ext. 42489.
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Join the Forum - Phase 2
Share on Facebook Share on Twitter Share on Linkedin Email this link18 Jan 2021Join us for a 24/7 open dialogue on what matters most to you. Questions are posted for each of the six local priorities so we can better understand different life experiences and explore ideas and solutions together.
Link to the Forum here.
These issues are not always easy to discuss and can raise difficult feelings for some. This engagement forum will be moderated to ensure safe conversations. Supports are available locally for those in need:
- Distress Center of Ottawa and Region Distress: 613-238-3311 (24/7); text/chat 613-343-306-5550 (10am-11pm)
- Mental Health Crisis Line (613-722-6914)
- Youth Services Bureau (613-260-2360)
- www.counsellingconnect.org
- Ottawa Public Health: Mental Health Resource Page
- The Royal: Substance Use and Concurrent Disorders
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Drop a pin on Places - Phase 2
Share on Facebook Share on Twitter Share on Linkedin Email this link18 Jan 2021Provide your input on what services and resources are needed in your neighborhood to address the CSWB’s six priorities.
Leave a pin on the map to tell us where you'd like to see a new or enhanced safety or well-being program or service in your community. This might be a service or resource you’ve seen elsewhere. It might be something you have been thinking of or looking for and haven’t been able to find. It might be a service you want to build upon and grow. Don’t forget to tell us a what is needed and why.
Connect to the Places map here.
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CSWB Plan priorities approved
Share on Facebook Share on Twitter Share on Linkedin Email this link05 Oct 2020On October 28, 2020 Council approved the CSWB Interim Report and provided direction on Ottawa’s CSWB plan priorities going forward. The approved priorities are: integrated and simpler systems, discrimination, marginalization and racism, financial security and poverty reduction, gender-based violence and violence against women, housing, and mental well-being.
Discrimination, Marginalization and Racism
We were told stories of discrimination and racism from participants in our consultations and calls to address systemic racism, sexism and other forms of discrimination. Research shows that inequities in the system effect marginalized communities’ disproportionally. We will continue to work with the Anti-Racism Secretariat, the Women and Gender Equity Strategy, partners within the Indigenous community, and many others to move forward on this priority.
Financial Security and Poverty Reduction
Poverty was identified as a critical barrier to well-being and safety during community consultations. This priority is connected and linked with other issues, such as housing, mental well-being, discrimination, employment and basic income. By addressing financial security and poverty reduction as a root cause in the CSWB Plan, it is expected that other aspects of community safety and well-being may benefit in our community.
Gender-based Violence and Violence Against Women
While gender-based violence and violence against women was not initially identified as a priority area of focus based on our community engagement feedback, Council added this priority given feedback from other consultations that had previously occurred and the feedback from community organizations about the prevalence and challenges. The CSWB team recognizes the importance of this issue and will work together with other initiatives, such as the Women and Gender Equity Strategy to ensure alignment and to complement the work being undertaken.
Housing
Housing was identified as a top priority for consultation participants across all demographics. Themes heard related to housing included accessibility and affordability and that alternate transportation was required to connect housing with employment and recreation, the housing wait list needs to be reduced, and homelessness needs to be addressed. The Plan will incorporate and recognize the important work underway in this area and look for opportunities to support and enhance this work.
Mental Well-Being
This priority encompasses mental health, substance use issues and social isolation with the focus on the outcome of mental well-being. During the engagement period, themes about the need for increased awareness of available programs and services, support through all stages of mental health crisis, counselling and harm reduction support, social support and personal safety were heard. Substance use and social isolation are included in the summary based on the advice from Ottawa Public Health and on consultation feedback.
Integrated and Simpler Systems
Integrated and simpler systems is a process priority that will support and enable the work in all other priorities. This priority is about working together collaboratively to create a more streamlined system which could include data sharing, communications and service delivery.
Stay tuned for more engagement opportunities which will be advertised in early 2021 and sign up for our newsletter for more information. The next upcoming public engagement activities will inform the development of objectives, strategies and actions for each priority.
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“What We Heard” report - Phase 1
Share on Facebook Share on Twitter Share on Linkedin Email this link05 Oct 2020We invite you to check out the CSWB “What We Heard” report, a summary of our priority setting engagement activities and community feedback from March 3 to June 30.
Participants chose up to five safety and well-being priorities when completing the online survey or participating in a discussion forum. We summarize all the topics and provide more details on the top ten to better understand what issues are important and interlinked within our community.
Stay tuned for more engagement opportunities which will be advertised in early 2021.
Who's listening
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Email CSWB@ottawa.ca -
Email CSWB@ottawa.ca -
Email CSWB@ottawa.ca -
Email CSWB@ottawa.ca
Resources
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CSWB Community Toolkit
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CSWB Facilitator Guide.pdf (754 KB) (pdf)
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CSWB Note Taker template.pdf (1.09 MB) (pdf)
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CSWB Note Taker template for Integrated Systems priority.pdf (1.21 MB) (pdf)
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CSWB Slide Deck.pptx (2.21 MB) (pptx)
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French & English poster.pdf (162 KB) (pdf)
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Backgrounder English.pdf (210 KB) (pdf)
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Frequently Asked Questions.pdf (139 KB) (pdf)
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Discussion questions English.pdf (69.2 KB) (pdf)
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Discrimination & Racism Factsheet.pdf (198 KB) (pdf)
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Financial Security Factsheet.pdf (198 KB) (pdf)
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Housing Factsheet.pdf (197 KB) (pdf)
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Integrated Systems Factsheet.pdf (215 KB) (pdf)
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Violence Against Women Factsheet.pdf (208 KB) (pdf)
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Mental Well Being Factsheet.pdf (210 KB) (pdf)
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Posters (Multilingual)
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Discussion questions (Multilingual)
Videos
- Please use tab to navigate through video controls.
- Upon entering the player press space bar to reach the play button
CSWB Plan Timeline
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CSWB Plan Roadmap Report
Community Safety and Well-Being Plan has finished this stageOctober 23, 2019 - City Council approved the CSWB Plan Roadmap Report which sets out the approach for the Plan
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Resident and Stakeholder Feedback
Community Safety and Well-Being Plan has finished this stageDecember 2019 - Perception polling undertaken by Hill + Knowlton Strategies to help inform the priorities of the plan.
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Resident & Stakeholder Engagement - Priority Setting Phase
Community Safety and Well-Being Plan has finished this stageFebruary to June 2020 - This engagement phase is now closed. Multi-modal engagement activities included in person and virtual meetings, online feedback, survey and correspondence. All input will be included for analysis.
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Data Analysis
Community Safety and Well-Being Plan has finished this stageSummer/Early Fall - Feedback from priority setting phase of engagement was analyzed and is summarized in a “What We Heard” report.
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Interim Report to Committee and Council
Community Safety and Well-Being Plan has finished this stageOctober 15 2020 - CSWB Interim Report to Community & Protective Services Committee with draft priorities for consideration, based on feedback received from the engagement activities, and environmental scan. Report approved by Council on October 28, 2020.
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Resident and Stakeholder Engagement - Actions and Strategies
Community Safety and Well-Being Plan is currently at this stageJanuary 18 to February 28 - Resident and Stakeholder engagement to develop actions and strategies.
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Partnership Development with Stakeholders
this is an upcoming stage for Community Safety and Well-Being Plan2021 (Spring) - Working with stakeholders to develop the action plan.
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Final Report to Committee and Council
this is an upcoming stage for Community Safety and Well-Being PlanJune 2021 - Committee and Council will consider recommendations for the CSWB Plan. Following adoption by Council, the Plan will be submitted to the Ministry of the Solicitor General by the due date of July 1, 2021.