Community Safety and Well-Being Plan

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Everyone has a role to play in safety and well-being, and over the past year, the City of Ottawa has been capturing community feedback as we develop Ottawa’s Community Safety and Well-Being (CSWB) Plan. The plan, which is required under the Province’s Safer Ontario Act, 2018, will outline strategies and actions to improve safety and well-being for everyone in Ottawa. We have been listening to the community on the best ways for residents, organizations and government to work together to address well-being and safety issues in our communities.

Thank you for your feedback! “What We Heard” report - Phase 2 - Now Available! is now complete.

This phase of community engagement focused on gathering more detailed feedback to set objectives, strategies and actions on each of the six local priorities that will be the focus of Ottawa’s first CSWB Plan as follows: discrimination, marginalization & racism, financial security & poverty reduction, gender-based violence & violence against women, housing, integrated & simpler systems, and mental well-being.

Residents and stakeholders can sign up for the CSWB newsletter to stay informed.

Upcoming Dates

  • Spring 2021 - “What we Heard” report summarizing the Phase 2 consultation feedback - Now Available
  • Fall 2021 - Final CSWB report to be presented to the Community and Protective Services Committee (CPSC). Committee and Council will consider recommendations for the CSWB Plan.
  • Following adoption by Council, the Plan will be submitted to the Ministry of the Solicitor General.

The CSWB Plan will be evidence-based and will complement the work already underway across the city, while promoting solutions unique to Ottawa for using existing resources and assets in a more innovative, effective and efficient way. We look forward to working together to help create a city that is equitable and safe for all and improves everyone’s well-being.

Everyone has a role to play in safety and well-being, and over the past year, the City of Ottawa has been capturing community feedback as we develop Ottawa’s Community Safety and Well-Being (CSWB) Plan. The plan, which is required under the Province’s Safer Ontario Act, 2018, will outline strategies and actions to improve safety and well-being for everyone in Ottawa. We have been listening to the community on the best ways for residents, organizations and government to work together to address well-being and safety issues in our communities.

Thank you for your feedback! “What We Heard” report - Phase 2 - Now Available! is now complete.

This phase of community engagement focused on gathering more detailed feedback to set objectives, strategies and actions on each of the six local priorities that will be the focus of Ottawa’s first CSWB Plan as follows: discrimination, marginalization & racism, financial security & poverty reduction, gender-based violence & violence against women, housing, integrated & simpler systems, and mental well-being.

Residents and stakeholders can sign up for the CSWB newsletter to stay informed.

Upcoming Dates

  • Spring 2021 - “What we Heard” report summarizing the Phase 2 consultation feedback - Now Available
  • Fall 2021 - Final CSWB report to be presented to the Community and Protective Services Committee (CPSC). Committee and Council will consider recommendations for the CSWB Plan.
  • Following adoption by Council, the Plan will be submitted to the Ministry of the Solicitor General.

The CSWB Plan will be evidence-based and will complement the work already underway across the city, while promoting solutions unique to Ottawa for using existing resources and assets in a more innovative, effective and efficient way. We look forward to working together to help create a city that is equitable and safe for all and improves everyone’s well-being.

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CSWB Places

5 months

Welcome! 

Provide your input on what services and resources are needed in your neighborhood to address the CSWB’s six priorities 

Leave a pin to tell us where you'd like to see a new or enhanced safety or well-being program or service in your community. This might be a service or resource you’ve seen elsewhere. It might be something you have been thinking of or looking for and haven’t been able to find. It might be a service you want to build upon and grow. Don’t forget to tell us a what is needed and why. You can view the list of priorities here. 


To drop a pin, click on the Add Pin tool then click-hold to drag it anywhere on the map to mark a location and answer a few questions about that pin. If you do not have a precise location and it is a more general services, pick an area on the map to put the pin and indicate in the notes that this is a more general service for the area. 


Note: Pins added are permanent after submitting.
Thank you for your feedback! The places map feature is now closed. All feedback from this consultation period is being analyzed and will be summarized in a “What we Heard” report, anticipated to be released this spring. Residents and stakeholders can sign up for the CSWB newsletter to stay informed.