Community Safety and Well-Being Plan

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Everyone has a role to play in safety and well-being, and the City of Ottawa is seeking your feedback as we develop Ottawa’s Community Safety and Well-Being Plan. The plan, which is required under the Province’s Safer Ontario Act, 2018, will outline strategies and actions to improve safety and well-being for everyone in Ottawa. We have been listening to the community on the best ways for residents, organizations and government to work together to address well-being and safety issues in our communities.

Your voice matters! We’ve heard from hundreds of residents and stakeholders since the project began through in person and virtual meetings, email, community toolkits, perception polling, online survey and story feature. The current consultation period is now closed but there will be future opportunities to share your ideas.

All feedback from this consultation period has been analyzed and is now summarized in the CSWB “What We Heard” report. Additionally, the CSWB Interim Report will be presented to Community and Protective Services Committee on October 15. (see links in the ‘Updates’ tab below)

Sign up for project updates to learn more about the Plan as it is developed, including future engagement activities.  

Everyone has a role to play in safety and well-being, and the City of Ottawa is seeking your feedback as we develop Ottawa’s Community Safety and Well-Being Plan. The plan, which is required under the Province’s Safer Ontario Act, 2018, will outline strategies and actions to improve safety and well-being for everyone in Ottawa. We have been listening to the community on the best ways for residents, organizations and government to work together to address well-being and safety issues in our communities.

Your voice matters! We’ve heard from hundreds of residents and stakeholders since the project began through in person and virtual meetings, email, community toolkits, perception polling, online survey and story feature. The current consultation period is now closed but there will be future opportunities to share your ideas.

All feedback from this consultation period has been analyzed and is now summarized in the CSWB “What We Heard” report. Additionally, the CSWB Interim Report will be presented to Community and Protective Services Committee on October 15. (see links in the ‘Updates’ tab below)

Sign up for project updates to learn more about the Plan as it is developed, including future engagement activities.  

  • NEW! Interim Report to Committee

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    05 Oct 2020
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    The CSWB Interim Report will be presented to the Community and Protective Services Committee (CPSC) on October 15, which will update the project timeline and recommend five priorities for the plan. This is the first step for the development of the Plan. The next stages of engagement will focus on these priorities in order to develop the final CSWB Plan with strategies and actions for approval by Council.

    The CPSC meeting will be held electronically, and recorded for all to watch. Watch live on October 15 at 9:30am on the City’s YouTube channel. Residents who wish to sign up to speak or share written remarks in advance of the meeting can contact the Committee Coordinator, Marc Desjardins at 613-580-2424 x28821 or Marc.Desjardins@ottawa.ca.

  • NEW! “What We Heard” report

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    05 Oct 2020
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    We invite you to check out the CSWB “What We Heard” report, a summary of our priory setting engagement activities and community feedback from March 3 to June 30.

    Participants chose up to five safety and well-being priorities when completing the online survey or participating in a discussion forum. We summarize all the topics and provide more details on the top ten to better understand what issues are important and interlinked within our community.

    Stay tuned for more engagement opportunities which will be advertised in early 2021.

  • Tell us your story

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    30 Apr 2020
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    Thank you for your feedback! The story feature is now closed. All feedback from this consultation period is being analyzed and will be summarized in a “What we Heard” report, anticipated to be released this fall. 

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    Tell us what your ideal city would look like, what safety and well-being issues need to be addressed to make that happen?

    You can respond though our story feature which allows you to share your views and experiences for others to see. By sharing stories with each other, we all gain a better understanding as to why issues are important and what makes our city unique. Your feedback will be included in our analysis, and development of our future priorities.

    Join the conversation! – Open until the end of June

  • Resources and Background Information

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    20 Feb 2020
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    Check out our Important Links and Document Library to the right of this page for more information about why we’re working together on a Community Safety and Well-Being Plan.

    You might also be interested in the results of some perception polling that we undertook. This polling information will help inform the priorities of the new plan, but more importantly, it will give you a sense of how others in Ottawa are feeling about community safety and well-being issues in their own neighbourhoods.

  • Community Safety and Well-Being Survey

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    02 Mar 2020
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    The survey is now closed.

    Please take a few minutes to complete our online survey.

    We are looking for your feedback in order to document ideas and suggestions from a diverse cross section of the city. This will help determine priorities for the Plan going forward.

    This survey will be open until the end of May.


  • Cancelled – In Person Community Conversation meetings

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    17 Mar 2020
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    All City of Ottawa consultation meetings are cancelled as a precautionary measure due to the COVID-19 pandemic. The Community Safety and Well-Being project team has contacted all participants who have signed up for an in-person Community Conversation public meeting to advise of the cancellation. We will make every effort to host future meetings when safe to do so and based on the advice of our health professionals.

    Please check out our new story feature which allows you to share your views and experiences for others to see. By sharing stories with each other, we all gain a better understanding as to why issues are important and what makes our city unique.

    For more information and updates on the Novel Coronavirus (COVID-19) virus please visit the Ottawa Public Health website.