Community Safety and Well-Being Plan

Share on Facebook Share on Twitter Share on Linkedin Email this link

Everyone has a role to play in safety and well-being, and the City of Ottawa is seeking your feedback as we develop Ottawa’s Community Safety and Well-Being Plan. The plan, which is required under the Province’s Safer Ontario Act, 2018, will outline strategies and actions to improve safety and well-being for everyone in Ottawa. We have been listening to the community on the best ways for residents, organizations and government to work together to address well-being and safety issues in our communities.

Your voice matters! We’ve heard from hundreds of residents and stakeholders since the project began through in person and virtual meetings, email, community toolkits, perception polling, online survey and story feature. The current consultation period is now closed but there will be future opportunities to share your ideas. All feedback from this consultation period has been analyzed and is now summarized in the CSWB “What We Heard” report. Additionally, the CSWB Interim Report was approved by Council on October 28, 2020 and outlines six priorities for the plan. (see the ‘Updates’ tab for more information)

Sign up for project updates to learn more about the Plan as it is developed, including future engagement activities.  

Everyone has a role to play in safety and well-being, and the City of Ottawa is seeking your feedback as we develop Ottawa’s Community Safety and Well-Being Plan. The plan, which is required under the Province’s Safer Ontario Act, 2018, will outline strategies and actions to improve safety and well-being for everyone in Ottawa. We have been listening to the community on the best ways for residents, organizations and government to work together to address well-being and safety issues in our communities.

Your voice matters! We’ve heard from hundreds of residents and stakeholders since the project began through in person and virtual meetings, email, community toolkits, perception polling, online survey and story feature. The current consultation period is now closed but there will be future opportunities to share your ideas. All feedback from this consultation period has been analyzed and is now summarized in the CSWB “What We Heard” report. Additionally, the CSWB Interim Report was approved by Council on October 28, 2020 and outlines six priorities for the plan. (see the ‘Updates’ tab for more information)

Sign up for project updates to learn more about the Plan as it is developed, including future engagement activities.  

  • NEW! CSWB Plan priorities approved

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    05 Oct 2020
    supporting image

    On October 28, 2020 Council approved the CSWB Interim Report and provided direction on Ottawa’s CSWB plan priorities going forward. The approved priorities are: integrated and simpler systems, discrimination, marginalization and racism, financial security and poverty reduction, gender-based violence and violence against women, housing, and mental well-being.

    Discrimination, Marginalization and Racism

    We were told stories of discrimination and racism from participants in our consultations and calls to address systemic racism, sexism and other forms of discrimination. Research shows that inequities in the system effect marginalized communities’ disproportionally. We will continue to work with the Anti-Racism Secretariat, the Women and Gender Equity Strategy, partners within the Indigenous community, and many others to move forward on this priority.

    Financial Security and Poverty Reduction

    Poverty was identified as a critical barrier to well-being and safety during community consultations. This priority is connected and linked with other issues, such as housing, mental well-being, discrimination, employment and basic income. By addressing financial security and poverty reduction as a root cause in the CSWB Plan, it is expected that other aspects of community safety and well-being may benefit in our community.

    Gender-based Violence and Violence Against Women

    While gender-based violence and violence against women was not initially identified as a priority area of focus based on our community engagement feedback, Council added this priority given feedback from other consultations that had previously occurred and the feedback from community organizations about the prevalence and challenges. The CSWB team recognizes the importance of this issue and will work together with other initiatives, such as the Women and Gender Equity Strategy to ensure alignment and to complement the work being undertaken.

    Housing

    Housing was identified as a top priority for consultation participants across all demographics. Themes heard related to housing included accessibility and affordability and that alternate transportation was required to connect housing with employment and recreation, the housing wait list needs to be reduced, and homelessness needs to be addressed. The Plan will incorporate and recognize the important work underway in this area and look for opportunities to support and enhance this work.

    Mental Well-Being

    This priority encompasses mental health, substance use issues and social isolation with the focus on the outcome of mental well-being. During the engagement period, themes about the need for increased awareness of available programs and services, support through all stages of mental health crisis, counselling and harm reduction support, social support and personal safety were heard. Substance use and social isolation are included in the summary based on the advice from Ottawa Public Health and on consultation feedback.

    Integrated and Simpler Systems

    Integrated and simpler systems is a process priority that will support and enable the work in all other priorities. This priority is about working together collaboratively to create a more streamlined system which could include data sharing, communications and service delivery.

    Stay tuned for more engagement opportunities which will be advertised in early 2021 and sign up for our newsletter for more information. The next upcoming public engagement activities will inform the development of objectives, strategies and actions for each priority.

  • “What We Heard” report

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    05 Oct 2020
    supporting image

    We invite you to check out the CSWB “What We Heard” report, a summary of our priory setting engagement activities and community feedback from March 3 to June 30.

    Participants chose up to five safety and well-being priorities when completing the online survey or participating in a discussion forum. We summarize all the topics and provide more details on the top ten to better understand what issues are important and interlinked within our community.

    Stay tuned for more engagement opportunities which will be advertised in early 2021.

  • Tell us your story

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    30 Apr 2020
    supporting image

    Thank you for your feedback! The story feature is now closed. All feedback from this consultation period is being analyzed and will be summarized in a “What we Heard” report, anticipated to be released this fall. 

    ---------------------------------------------------------------------------------------------------

    Tell us what your ideal city would look like, what safety and well-being issues need to be addressed to make that happen?

    You can respond though our story feature which allows you to share your views and experiences for others to see. By sharing stories with each other, we all gain a better understanding as to why issues are important and what makes our city unique. Your feedback will be included in our analysis, and development of our future priorities.

    Join the conversation! – Open until the end of June

  • Resources and Background Information

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    20 Feb 2020
    supporting image

    Check out our Important Links and Document Library to the right of this page for more information about why we’re working together on a Community Safety and Well-Being Plan.

    You might also be interested in the results of some perception polling that we undertook. This polling information will help inform the priorities of the new plan, but more importantly, it will give you a sense of how others in Ottawa are feeling about community safety and well-being issues in their own neighbourhoods.

  • Community Safety and Well-Being Survey

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    02 Mar 2020
    supporting image


    The survey is now closed.

    Please take a few minutes to complete our online survey.

    We are looking for your feedback in order to document ideas and suggestions from a diverse cross section of the city. This will help determine priorities for the Plan going forward.

    This survey will be open until the end of May.


  • Cancelled – In Person Community Conversation meetings

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    17 Mar 2020
    supporting image


    All City of Ottawa consultation meetings are cancelled as a precautionary measure due to the COVID-19 pandemic. The Community Safety and Well-Being project team has contacted all participants who have signed up for an in-person Community Conversation public meeting to advise of the cancellation. We will make every effort to host future meetings when safe to do so and based on the advice of our health professionals.

    Please check out our new story feature which allows you to share your views and experiences for others to see. By sharing stories with each other, we all gain a better understanding as to why issues are important and what makes our city unique.

    For more information and updates on the Novel Coronavirus (COVID-19) virus please visit the Ottawa Public Health website.