How to Apply Online?
Online Submissions
Applications can now be submitted online using the new Building, Planning and Land Development online application and permitting portal available through My Service Ottawa. The new Land Management System (LMS) is a digital technology providing access to online permits and applications for Building Code Services.
Applying for applications and access to the customer portal requires a My ServiceOttawa (MySO) account set-up and registration with the new Building, Planning and Land Development system.
Do you currently have a My ServiceOttawa account?
- No - Please proceed to My ServiceOttawa login page and select the green ‘create an account’ button. Assistance is available for creating your account.
- Yes - Please login to your My ServiceOttawa account and complete the system registration by selecting the Building, planning and land development service widget.
Please refer to the My ServiceOttawa’s help page for assistance on how to manage your account. Several Customer Portal user guides have been developed to provide information on how to use the new system. You may find out more about the new Building, Planning and Land Development online application and permitting system by visiting the Engage Ottawa page.
Don’t forget to visit:
Planning your project | City of Ottawa to learn more about planning your construction project.
Building permit approval process | City of Ottawa to learn more about applying online for Building Code Services permits and applications.
