New! Apply online for all Building Code Services permits and applications!


City residents, builders and the development industry may now submit and pay for all Building Code Services permits and applications from the comfort of their home, office or work site using any mobile device. The new Building, Planning and Land Development online customer portal is available through My Service Ottawa.

Building Code Services online applications and permits introduces a new paperless process that allows you, the applicant, to apply, upload plans and documents, submit payment, book inspections, and check the application status without traveling to your nearest Client Service Center.

Building Code Services available online include:

  • Access to Building Permit Records
  • Compliance Reporting
  • Building Permits and related applications
  • Building Enforcement, Prosecutions, and Inspections
  • Municipal Addressing and Permanent Sign Permits
  • Request for Service (RFS) - Building Code
  • Applications for 911 Blade Signs
  • Municipal Notification Agency and Letter of Approval and for the Alcohol and Gaming Commission of Ontario (AGCO)

Building Code Services Client Service Centers continue to be available to client’s requiring assistance.

Getting Started

Visit Planning your project | City of Ottawa to learn more about planning your construction project.

Visit Building permit approval process | City of Ottawa to learn more about applying online for Building Code Services permits and applications.

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