Engagement Update

Thank you, Ottawa, for your involvement and feedback on our City’s Winter Maintenance Quality Standards Review.


Summary of public engagement activities:

  • Occurred between December 2020 and February 2021
  • Dec 2020: Public Opinion Research Survey – 999 respondents
  • Jan-Feb 2021: Engage Ottawa Online Survey – 745 respondents
  • Jan 2021: Four virtual workshops – 125 registered participants


A Stakeholder and Diverse Community Group Engagement Team, composed of stakeholders and residents from across the City, provided input on the engagement process. All engagement opportunities were made available in bilingual and accessible formats/alternatives.


The findings of the public engagement process have been incorporated into a final WMQS Public Engagement Report, which continues to be invaluable in informing the development of the Winter Maintenance Quality Standards recommendations.


Public feedback has played a significant role in helping define the expected level of maintenance the City should achieve during the winter months. We are also considering input from internal stakeholders and Councillors to ensure the recommendations align with operational and financial priorities, as well as ongoing initiatives.

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