Frequently Asked Questions
How do I sign up?
Sign up to the site by clicking on the 'Sign In' button and selecting ‘Register’
Choose a screen name and a password
Provide your email address, your name, and postal code
You will receive an email to confirm your email address
Return to the main page and click the 'Sign In' button
Note: your comments will appear under your username and you can comment anonymously through a username of your choice
How do I provide input?
Submit your input by using the online options that are relevant to each of the projects that are currently open for consultation.
Note: in order to provide input you need to sign-in.
Why is the City of Ottawa using an online public engagement platform?
Public engagement usually involves attending an open house, public meeting or providing a letter to Council. Using an online public engagement platform is an effort made by the City of Ottawa to reach more residents and to give residents an opportunity to provide input on projects and to bring ideas forward.
It is a great way to keep up-to-date and provide input.
View comments and input that other residents are providing and respond with your own views.
An opportunity to participate without having to attend a public engagement session.
Why do I need to sign-up to this site to provide input?
We ask you to sign-up for the online platform because:
It helps increase the chance that all voices and opinions have the same weight and importance.
It allows us to update residents if there are changes about the engagement activity or the project.
Can I use the site anonymously?
Yes, you can use this website anonymously. Even when you register and post comments, your anonymity is protected because you are identified by your chosen screen name.
Bang the Table Pty Ltd hosts this website on behalf of the City of Ottawa and will not reveal the identities of account holders to the City of Ottawa. Any communication will always come to you through the platform so your email address is not shared.
What happens to my input?
All input and ideas are compiled and sent to the relevant project manager to inform the recommendation and/or decision making.
Input provided online is used in collaboration with other in-person consultation activities like open houses, public meetings pop-up events, workshops and other similar activities.
Note: All comments you make through Engage Ottawa become public records.
Is my privacy protected?
Your privacy is protected and the City will only use your email address to contact you with updates and to invite you to participate in consultations. Your email address will not be distributed to any third party or used for any other purpose.
Who can I contact about Engage Ottawa?
Engage Ottawa is managed by the City of Ottawa’s Public Information & Media Relations Service.
If you have any questions please contact firstname.lastname@example.org
If you have any project-specific questions, please contact the project manager. Look for contact details under ‘Who’s listening’ on the project page.
How is the site moderated?
All discussion forums, guest books and questions and answers are moderated 24 hours a day, 7 days a week for inappropriate language, comments that disrespect other participants and for comments that are off topic. Moderators will guide off topic discussions back on track.
All moderation is carried out by Bang the Table for the City of Ottawa. Moderators do not edit or alter any comments and will only remove comments deemed to be significantly off topic, offensive or malicious, in which case they are removed from the site immediately and the person who posted the comment is advised by email. Please refer to the moderation and etiquette guidelines.