Ottawa Fire Services - Share Your Thoughts

Ottawa Fire Services protects the lives, property, and environment for the residents of and visitors to the City of Ottawa.

Ottawa Fire Services (OFS) responds from 45 stations located across the City of Ottawa. Collectively, these stations provide service to approximately 1,046,440 residents across 2,796 square kilometers. The OFS team is comprised of career firefighters, volunteer firefighters as well as inspection, education, safety, training, communications, maintenance and operational support personnel.

The OFS vision is:

• To progressively advance our emergency responses, training, education, prevention, and safety standards to meet the ever-evolving needs of our community.
• To be a caring, healthy, and diverse workplace that is committed to change.
• To be a service that leads with new technology, techniques, and equipment.
• To be professional, accountable, customer-centric and safety oriented.

OFS personnel provide many valuable services to the community beyond fighting fires, including:

• Public fire safety education;
• Application of fire safety standards and enforcement, including thorough fire cause, origin and circumstance evaluations, Fire Code compliance, investigations, fire inspections and risk assessments;
• Effective emergency response, including fire suppression and medical emergency calls, and rescue operations (e.g. water/ice rescue, automobile extrication, confined space, trench, collapse and high angle) and special operations such as responding to hazardous materials calls; and
• Recruitment outreach and community engagement campaigns such as Camp FFIT (Female Firefighters in Training).

As part of our commitment to serving our community we are looking for your feedback on the services we provide. This survey is voluntary, and the feedback will be used to help inform our programs and improve our services.

Thank you for taking the time to share with us.