Fall survey - 2025

We’d like your feedback!

OC Transpo is taking part in an international customer satisfaction survey by the International Bus Benchmarking Group (IBBG).

This survey is conducted every year by transit agencies around the world. The results provide information that helps transit agencies improve their services.

The survey includes questions about reliability, security, ease of use and other service factors. It takes approximately five minutes to complete. All responses remain anonymous.

The survey will be available at the link below until November 24, 2025.

Fall Customer Satisfaction Survey | OC Transpo