Safety and well-being in the ByWard Market

The City of Ottawa and its partners are working together to improve safety and well-being in the ByWard Market through coordinated outreach, community supports, policing, cleanliness and other frontline services.

Supporting people and connecting them to services

ANCHOR
A community-based, non-police response for people experiencing mental health or substance use crises, connecting individuals with appropriate supports and services.

Unsheltered Homelessness Outreach Model (UHOM) – In development
A coordinated, City-wide approach to connecting people experiencing unsheltered homelessness with housing, health and social supports.

Needle Hunters Program
Supports the safe collection and disposal of discarded needles and drug-use equipment in the community.

Increasing safety and visible presence

Community Outreach Response and Engagement (CORE)
A full-time team of Ottawa Police Service officers focused on community outreach, response and engagement in the downtown core.

Market Safe
A seasonal Ottawa Police Service initiative that increases uniformed presence and community engagement in the Market's entertainment district.

Nightlife Ambassador Program
Ambassadors provide a visible presence on Friday and Saturday nights, supporting de-escalation, bystander intervention and connections to emergency and social services.

Special Constables
Increased Special Constable presence in the Rideau Street area to support safety and security on transit.