City of Ottawa Municipal Accessibility Plan Consultations

The international symbol of access.

As per the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), obligated organizations such as the City of Ottawa are required to “[Establish], implement, maintain and document a multi-year accessibility plan, which outlines the organization’s strategy to prevent and remove barriers and meet its requirements under this Regulation.” This plan must be developed in consultation with the community of persons with disabilities.

We want to hear you!

The current City of Ottawa Municipal Accessibility Plan (COMAP) will expire soon. To create the next COMAP, the City's Accessibility Office will consult with the community of persons with disabilities using three methods

As per the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), obligated organizations such as the City of Ottawa are required to “[Establish], implement, maintain and document a multi-year accessibility plan, which outlines the organization’s strategy to prevent and remove barriers and meet its requirements under this Regulation.” This plan must be developed in consultation with the community of persons with disabilities.

We want to hear you!

The current City of Ottawa Municipal Accessibility Plan (COMAP) will expire soon. To create the next COMAP, the City's Accessibility Office will consult with the community of persons with disabilities using three methods in April and May 2019.

  • in-person consultations

  • an online survey and

  • a community toolkit for those wishing to host a consultation without City staff present

The objective of this consultation is to review and identify current accessibility barriers in programs, services, and facilities in the City of Ottawa. Participants will also be asked for innovative ideas to remove these barriers. A barrier to accessibility is anything that limits or prevents a person from being able to receive information, services and goods, and access space or activities. There are many different types of barriers, both visible and invisible.

With the information collected through the consultation process, City-wide accessibility initiatives will be developed to form COMAP 2020-2024. These initiatives will be developed to address the Standards of the AODA: Customer Service, Information and Communication, Employment, Transportation, and Design of Public Spaces.