OC Transpo Accessibility Plan Consultations
2026-2029 OC Transpo Accessibility Plan is approved
On behalf of the City of Ottawa’s Accessibility Office and Transit Services, we would like to thank everyone who attended a public consultation or completed the online survey to develop the new OC Transpo Accessibility Plan in early 2026.
We are pleased to share that City Council has approved the 2026-2029 OC Transpo Accessibility Plan, which is now available on octranspo.com. This plan was built based on the feedback you provided, addressing accessibility barriers shared at these consultations, and includes plans on how we will address them.
Please note that accessibility-related feedback is always welcome by contacting OC Transpo.
Thank you again for your participation and valuable feedback that has helped shape this plan.
Provide input on the next OC Transpo Accessibility Plan
The OC Transpo Accessibility Plan is a requirement under the Federal Government’s Accessible Canada Act. It is a three-year plan that includes ways in which OC Transpo will work to reduce or eliminate barriers people with disabilities face within our public transit programs, services and facilities over time.
OC Transpo is committed to making continuous changes and to expanding the initiatives in the new plan as feedback is received, innovative practices emerge, or new standards are developed.
This plan will be developed and updated in consultation with the community of persons with disabilities.
We want to hear from you!
The current OC Transpo Accessibility Plan will end in May, 2026. To create the new 2026-2029 plan, staff in both the City's Corporate Accessibility Office and Transit Services will consult with the community of persons with disabilities in several ways:
virtual (online) consultations (this is now closed)
in-person consultations (this is now closed)
an online survey (this is now closed)
a community toolkit for those wishing to host a consultation without City staff present (to request a copy, please contact accessibilityoffice@ottawa.ca)
We are seeking your input about disability-related barriers experienced when accessing OC Transpo’s services including conventional bus and rail services, as well as Para Transpo specialized services.
The information you provide will be used to update the next version of the OC Transpo Accessibility Plan, which will launch June 1, 2026.


